6,101 total
Their hosting packages and servers are fantastic as we have "never" had any downtime on our database website in more than 10 years! Customer Services and Tech Support have always been extremely responsive and helped explain things we should have known (ftp, etc.) Pricing is great too. I'd give 10 stars if I could.
Date of experience: July 02, 2024
Our website had been compromised. The DreamHost Professional Services team were highly competent, responsive and helped us get back on the air with the minimum of pain. We highly recommend them.
Date of experience: July 03, 2024
The team responded to my email within minutes. Then when I could not figure out how to do it myself, they went in and updated my website. So thankful for the quick and helpful response.
Date of experience: July 05, 2024
Dreamboat Pro Service team did their best to resolve my problem. I definitely will hire them again, when necessary.
Date of experience: June 28, 2024
After hackers did considerable damage to a website I manage, I engaged DreamHost's ProService to assist. They went above and beyond for my organization, rectifying all the damage done, maintaining excellent communication throughout, and offering great advice for how we can avoid such attacks in the future. I was thoroughly impressed by what they achieved in such a short period of time.
Date of experience: July 03, 2024
The customer support team has been very helpful and patient with my concerns. Their response times are also great. Every time I get a response, I know I'm going to be helped!
Date of experience: July 03, 2024
Great and responsive communication, they kept me informed of the progress as they went. Gave me the option to test the updates to my site via a staging environment first.
The Dreamhost Experts also helped me idea a problem caused by a plugin that had enabled pintrest buttons on my site which were also impacting performance.
My site's performance has improved significantly, I am very happy with the outcome
Date of experience: July 01, 2024
I've had some bitter, bitter arguments and fights with these folks due to policies, but never due to the mechanics of the product and service. They have ALWAYS straightened out my glitches, quickly, fairly, and competently, knock on wood.
Date of experience: July 04, 2024
I've had hosting with Dreamhost for years and their service is always topnotch. Whenever I have had issues - I have always received thorough, detailed and timely instructions and responses. Great communication from a team of talented and knowledgeable professionals over the years.
Date of experience: July 03, 2024
SCAM!!! SCAM!!! SCAM!!!!Scammers Alert.
I recently attempted to purchase a domain from DreamHost.com and encountered a deeply alarming experience that everyone should be aware of. DreamHost charged me $9 without my consent before I even created an account ..After creating an account to address this issue, my account was promptly disabled, preventing me from contacting their support team.
Adding insult to injury, I found the domain (loisair.com) still available on Namecheap, where I successfully purchased it. This indicates that DreamHost not only charged me unjustly but also failed to secure the domain.
This alarming behavior is unacceptable and suggests they are SCAMMERS. I urge everyone to avoid DreamHost at all costs and seek more reliable domain providers to prevent losing money like I did. Spread the word and stay safe online! I have evidence of our my account being disabled moments after they charge my card if anyone needs proof
Date of experience: July 02, 2024
We experienced a problem with updating a post in Wordpress. The solution was very helpfull and quick!
Date of experience: July 06, 2024
The Dream Host Pros are very competent and resourceful. We had to work with them directly, and they were really good to work with
Date of experience: July 05, 2024
I have been a Dreamhost customer for 10+ years and first heard about Dreamhost through Worldblu, an organization that certifies democratically run workplaces.
As a professional web developer, what I like the most about them is their super fast turn around support team, but in general, Dreamhost makes everything quite simple and their user interface is by far the easiest web hosting interface I have dealt with (and working in the industry, I have dealt with many!)
Not once has a website of mine gone down even for a moment, when they do maintenance, they always clearly communicate with ample time to prepare, they upgrade systems regularly and flawlessly, and their price for service is entirely reasonable.
I highly recommend Dreamhost for all web hosting needs.
Date of experience: July 03, 2024
Thanks to Dream Host, after receiving a fishing scam in my email, they confirmed quickly the message was a scam.
Date of experience: July 03, 2024
I had problems with what appeared to be an immediate double-charge on renewing one of my persisting domains with DH. However, using DH support Live Chat, I quickly got a full refund, which I used to cover, as I had planned, renewing a 2nd domain. I also then reserved, paid for, and Redirected a new domain, all of these done within one session. I like that DH has reasonable domain renewal rates, which include the cost of WHOIS Privacy Protection, as well as that competent and timely support is routinely available at least via Live Chat. DH, IMO, offers good value for hosting, Cloud Object, and domain registration services.
Date of experience: June 21, 2024
I echo many of the reviews - I have been dealing with Miguel and Arnold and both have quickly resolved problems, did some deeper digging to find source of trouble and offered guidance for future. You folks are the best
Date of experience: June 24, 2024
Absolutely legendary customer service! They found our lost data from their now-offline old server and brought it back, when they absolutely didn't even have to! Cannot thank these guys enough!
Date of experience: June 24, 2024
DreamHost handled my ticket inquiry quickly and effectively! Andy researched and found the issue that brought my website back online. I appreciate their help and would highly recommend DreamHost!
Date of experience: June 24, 2024
Sneyder A. addressed my website issue rapidly, and fixed the problem. He was professional, and knowledgeable in his field. He also took time to give me helpful explanations about how to edit my website.
Date of experience: June 24, 2024
They continue to find my problems, that are mostly self-inflicted, and then resolve them
Date of experience: July 02, 2024
