DreamHost Reviews

I have been a Dreamhost customer for 10+ years and first heard about Dreamhost through Worldblu, an organization that certifies democratically run workplaces.

As a professional web developer, what I like the most about them is their super fast turn around support team, but in general, Dreamhost makes everything quite simple and their user interface is by far the easiest web hosting interface I have dealt with (and working in the industry, I have dealt with many!)

Not once has a website of mine gone down even for a moment, when they do maintenance, they always clearly communicate with ample time to prepare, they upgrade systems regularly and flawlessly, and their price for service is entirely reasonable.

I highly recommend Dreamhost for all web hosting needs.

Date of experience: July 03, 2024

DreamHost handled my ticket inquiry quickly and effectively! Andy researched and found the issue that brought my website back online. I appreciate their help and would highly recommend DreamHost!

Date of experience: June 24, 2024

SCAM!!! SCAM!!! SCAM!!!!Scammers Alert.

I recently attempted to purchase a domain from DreamHost.com and encountered a deeply alarming experience that everyone should be aware of. DreamHost charged me $9 without my consent before I even created an account ..After creating an account to address this issue, my account was promptly disabled, preventing me from contacting their support team.

Adding insult to injury, I found the domain (loisair.com) still available on Namecheap, where I successfully purchased it. This indicates that DreamHost not only charged me unjustly but also failed to secure the domain.

This alarming behavior is unacceptable and suggests they are SCAMMERS. I urge everyone to avoid DreamHost at all costs and seek more reliable domain providers to prevent losing money like I did. Spread the word and stay safe online! I have evidence of our my account being disabled moments after they charge my card if anyone needs proof

Date of experience: July 02, 2024

The representative handled everything I needed quickly!

Date of experience: July 10, 2024

6-17-2024, 11:48 a.m.
Hi!
I wanted to comment that DreamHost's tech team has given me IMPECCABLE service and assistance with my account! That is one of the 2 reasons I wanted DreamHost to also register and manage my Domain - the orice being the other reason! I am VERY grateful for the assistance offered, and for the tutorial links that have also been provided, should I have needed them (but, because you've managed things for me, I haven't!)

Thank you, and God bless you - and your business!!!
~Roger Funk, II

Date of experience: June 12, 2024

The agent who assisted was very thorough. Issue was explained and resolved in the first interaction and helpful suggestion for possible ways to avoid a recurrence provided.
Very respectful dialog.

Date of experience: July 06, 2024

I had a problem migrating a very old web site with a very old theme from my old host over to Dreamhost. The issue required Wordpress theme code updates to make it PHP 8.2 compatible. These people are Wordpress experts as advertised, solved my problem quickly while keeping me informed during the process. And at a very reasonable rate.

Date of experience: June 07, 2024

Andy A., helped me recover my crashed website within a few hours. Dreamhost support is the best. I am a ten year customer and I love how they quickly repair any issues that I find with mine or my clients’ websites!

Date of experience: June 20, 2024

What made my experience great? Your very agile responses; and problem-resolution successes (to be fair, the problems arose mainly because I'm a novice). Thank you for your quality level of service.

Date of experience: June 08, 2024

What I appreciate most, is that when something takes time to solve I am not left in the dark. It's good customer service to let people know the current status on a regular basis even if it is not good news.

Date of experience: June 08, 2024

I had problems with what appeared to be an immediate double-charge on renewing one of my persisting domains with DH. However, using DH support Live Chat, I quickly got a full refund, which I used to cover, as I had planned, renewing a 2nd domain. I also then reserved, paid for, and Redirected a new domain, all of these done within one session. I like that DH has reasonable domain renewal rates, which include the cost of WHOIS Privacy Protection, as well as that competent and timely support is routinely available at least via Live Chat. DH, IMO, offers good value for hosting, Cloud Object, and domain registration services.

Date of experience: June 21, 2024

They continue to find my problems, that are mostly self-inflicted, and then resolve them

Date of experience: July 02, 2024

Quick and precise support. Great service.

Date of experience: July 10, 2024

Customer service was amazing! Laura responded within an hour on a Saturday night (!) and had a solution I would never have thought of, and in ten minutes I had everything I needed. I'm super grateful!

Date of experience: June 15, 2024

Dreamhost's strengths are customer service and simplicity. As a long time customer and a programmer with extensive cloud computing experience in AWS and Google Cloud, Dreamhost offers something that they don't: simple hosting solutions with simplified pricing and excellent customer support.

I recently moved my plan from shared unlimited to a VPS. I needed support to help facilitate the move and they literally did everything for me. It was well outside normal US working hours (I live outside the US), but they still performed the migration of around a dozen sites an hour or two after I submitted my ticket. Eveything works perfectly.

It's seriously unreal how good their support is compared to the industry standard. I've contacted them a number of other times and it's always been the same. I definitely recommend Dreamhost's shared hosting and VPSs. Vote for quality customer support with your wallet!

Date of experience: June 21, 2024

For a beginner I'd say dreamhost is the best ,I am very glad I chose it,the support team is very quick to reply and they offer better guidance and the don't take long to reply .I'd advice developers to use dreamhost they'll never go wrong.

Date of experience: April 28, 2024

The responses are prompt and every support agent I've engaged with ensures the problem is resolved on time and effectively - now this is priceless!

Date of experience: June 26, 2024

Dreamhost have very nice people in the support area that really worry about their client´s problems. The responses are very quick and effective and that is the kind of support that you need when you have a page web in your business.

Date of experience: June 13, 2024

They're always quick to respond and I've never had an issue that they cannot resolve.

Date of experience: June 30, 2024

Recently, I had issues of logging-in my two websites. After a few rounds of emails, Andy A. is able to resolve these issues. I appreciate his tenacity.

Date of experience: June 21, 2024