29,397 total
Hostinger's support is fantastic. The AI bot is surprisingly good, and then when you need to speak to a real person, they are very well trained, professional, fast and friendly. Camilla was the most recent rep I dealt with, very helpful and patient.
And the hosting, web, domain and email service are reliable, fast and a great value. We do WordPress speed optimization, and happily recommend Hostinger.
Date of experience: July 12, 2024
Manuel went beyond the call of duty to help me with me website issues. He was extremely professional, patient, resourceful and welcoming. Manuel took time to navigate the issues I was having with my website, and provided me detailed step-by-step instructions to remedy kinks. I learned so much in the process. What a wonderful learning experience I had. Thanks again, Manuel!!!
Date of experience: July 11, 2024
Lukas with customer support helped me figure out my issue even with me being frustrated at first due to the 6 agents before him and him just providing generic articles for optimization to help solve my issue. he was able to dig further and pull some logs that lead us in the right direction. Thank you!
Date of experience: July 10, 2024
Very patient and calm supportive staff. Did not rush me at all. I had some technical issues on the site. I had to migrate the site to another hosting plan on the same server, was having some issues related to outdated plugin and the site was continuously redirecting to spammy sites.
Took almost an hour of work, but we figured it out together. So, a big thank you!
Excellent support is what makes one company better from the rest! So, good luck, guys!
Date of experience: July 10, 2024
They canceled my premium hosting plan and reported my domain as fraudulent. I don't understand why this happens. HostGator did the same thing to me in May and now Hostinger. I will now use Blue Host I hope they can provide better service than HostGator and Hostinger (two fraudulent companies).
Date of experience: July 10, 2024
Reply from Hostinger
Hi, Daniel,
Listening to our customers' opinions is essential to us. For this reason, we thank you for sharing your experience with us. We hope to ensure everything's clear!
We investigated the case and noticed it was suspended due to a chargeback your bank requested against a purchase in your account. Our specialists are helping you to solve the situation, so let us know if you have any questions!
Best regards,
Team Hostinger
We have tried many other serivices , But once we have avail the Hostinger services , we have shifted all our client at this hosting, Why,
The first CSR is Customer Freindly,
2ndly each and everything is crystal clear, no hidden charges,
Date of experience: July 10, 2024
Hostinger provides great options at very fair pricing and that's why I keep going back to use them for website needs. Their support is fantastic as well, I just hope it never gets degraded because that's one of the main reasons I stick with them too.
Date of experience: July 09, 2024
Hello,
Thank you for your excellent assistance! I appreciate the prompt and effective support I received. My Hostinger journey has been smooth, and I'm satisfied with the service provided.
Best regards,
Date of experience: July 10, 2024
Amazing service. Convenient and pleasant interface to use. The most caring support I have ever encountered. Competent specialists have helped me in various situations many times, for which I am very grateful.
Date of experience: July 10, 2024
I was locked out of my account because I wasn't getting 2FA emails. I was able to use a recovery code to get in, and Hostinger support followed up quickly, resolved the problem on their end, and saw to it that I was able to get 2FA emails again. Now I am back to full speed and grateful for the responsive customer support I got.
Date of experience: July 04, 2024
I've got more or less 15 domains with Hostinger. Rarely faced any issues, and never had an unresolved query till date. The customer support is heavenly good.
Date of experience: July 10, 2024
We've recently migrated to Hostinger, and OMG, it was the best migration experience! Not only did they offer us the best price on the market, but the migration process was as smooth as can be. And it was free! You can't beat that price, right?
At GoDaddy, they gave us a subpar offer and asked for $200 for migration. No, thank you!
Overall, Hostinger provided a great free migration, unbeatable monthly pricing, and a super-friendly account menu. If I had known earlier, I would have started using them years ago!
Date of experience: July 08, 2024
Hostinger is still the best bet when it comes to website hosting, no downtime, no latency, quick and friendly customer support.
File, database management is top notch
Really recommend.
Date of experience: July 09, 2024
Naomi was effiecient and responsive. She was able to help with empathy and patience throughout the troubleshooting. She is an absolute gem to in the Hostinger support team. Thank you Naomi!
Date of experience: July 10, 2024
Hostinger is a perfect platform. Working on websites from here is ideal because Hostinger's speed is excellent, and their support is excellent whenever I have any problems. I am here on hosting; I recommend Hostinger. Thanks For the Hostinger Team!
Date of experience: July 09, 2024
Hostinger has the fastest server and my website is super fast. Also the costmer survice are really helpful if I run into any problems. Hostinger is a 5 star +++++
Date of experience: July 11, 2024
Hi Hostinger team,
I appreciate the website builder, but there’s a major issue with the video aspect. When uploading a video, it appears unprofessional due to a popup button directing users to Google Drive. The alternative options, such as YouTube links (what if clients don’t have YouTube accounts/videos) and embedded codes have bugs and problems.
Please consider adding a simple option to upload videos directly from a computer, similar to Wix. This change would be a game-changer for me and my clients, allowing us to stick with Hostinger for all our website needs. Videos are a significant aspect of websites as it helps make a website more intriguing and engaging. This flaw with Hostinger has me using other website building alternatives for most my clients.
Thank you for your consideration!
Date of experience: July 11, 2024
Reply from Hostinger
Hi there,
We're sorry to hear about this issue, but thanks for sharing — your feedback allows us to constantly improve our services.
The concerned teams received your review to investigate the situation, but don't hesitate to share any improvement suggestions vis quality@hostinger.com. We'll love to learn how to upscale this partnership!
Best regards,
Team Hostinger
Hostinger has offered great value for the money. I had problems migrating the existing website from Bluehoust but I was able to use the Hostinger AI to create a very nice landing page and plan to go in and recreate a more complete website later.
The free email is great, too.
I had a few issues just a few days ago and after two sessions with tech support, everything was fixed. I just received help from them to reconnect and restore our email accounts.
Date of experience: July 07, 2024
I've always received a great service and the most important thing: Customer service is greatt!
Whenever I had a problem, they solved for me super quickly.
I'll keep working with them :).
Cristina - Web Designer from - Sunrisewebstudio
Date of experience: July 08, 2024
Hostinger makes it easy to maintain not only mine, but my customers web and email accounts as well. Reliable service and great customer service.
Date of experience: July 08, 2024
