Kinsta has become my go-to solution for…
Kinsta has become my go-to solution for managed WordPress hosting. Their service truly excels in two key areas: exceptional performance and unparalleled customer support.
Date of experience: June 01, 2024
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Reviews4.7
675 total
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The support is generally great
The support is generally great. My sites were faster on wpx, but kinsta has a lot of tools that wpx doesn't have, even though it's a lot more expensive. They do updates on the server which took my site offline without warning, that really sucked, so I'm reducing my review
Date of experience: January 25, 2024
TOP NOTCH
I migrated my Woocommerce site's hosting to Kinsta 9 months ago and have been thoroughly impressed ever since. The server resources and performance are significantly better than those provided by our previous host, and the tools we now have access to are more diverse and powerful compared to the limited set we had before. Furthermore, the customer support is of top-notch quality, and the live chat feature is simply brilliant because the support team is fast, efficient, and knowledgeable. They are always willing to go the extra mile to help and nothing is too much to ask.
Date of experience: April 19, 2024
I've hosted with Kinsta for 2+ years…
I've hosted with Kinsta for 2+ years now, and I've probably had dozens or close to a hundred support tickets. Each one has been answered promptly and the problem solved. Moving here was the best decision I made for my business in 2022.
Date of experience: May 02, 2024
Kinsta tech support are awsome
Kinsta tech support are some of the best I've worked with. At an age where tech support is generally getting worse and worse, they stand out.
Date of experience: May 30, 2024
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Kinsta represents the best of the best…
Kinsta represents the best of the best when it comes to customer service and technical support. They truly care about their customers.
Date of experience: June 03, 2024
ABSOULUTE BEST IN THE BUSINESS
Kinsta is the ABSOULUTE BEST IN THE BUSINESS! They have extremely fast hosting and their customer support is something that Every Business on Earth Should Model After!
Date of experience: April 22, 2024
Top quality professional hosting company
Selecting Kinsta as the host for our news business was one of the best decisions I've made. It just works, the infrastructure just feels rock solid, the performance is great (when coupled with Cloudflare), and the support has been outstanding every time we've needed it. Well worth the price.
Date of experience: January 17, 2024
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Kristyan assisted me in excellent ways…
Kristyan assisted me in excellent ways and in 1 hour we reactivated the e-commerce site with a turnover of 1 million euros.
Date of experience: June 10, 2024
Top support team. Dependable Hosting
The support team at Kinsta are all very knowledgable and willing to help. I haven't had any experience in which I think the support team member that handling me is just clocking-in and clocking-out.
They are all very eager to help and assist us.
Date of experience: April 25, 2024
Speedy resolution
Support team is always quick to engage on helping what ever the situation.
Date of experience: June 14, 2024
Top Wordpress (and more) hosting
As a digital agency, we've been using Kinsta for a few years now. It's so easy to work with their tools. And their support is incredible. Available 24/7 and an answer within the minute.
Date of experience: May 08, 2024
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Kinsta support really delivers 24/7
Kinsta really delivers. Their 24/7 support team is excellent. They know WordPress well and always answer my questions quickly.
Date of experience: May 24, 2024
Kinsta support is always great
Kinsta support is always great, its slowed down a little since you have gained popularity but its consistently great so I dont mind. The only WP host I trust.
Date of experience: May 06, 2024
I was able to close in a short time.
I consulted about DNS settings. I received a reply quickly, and I also received the investigation results without any delay. As a result, I couldn't configure it as initially desired, but I'm satisfied with the support as they proposed a workaround.
Date of experience: April 25, 2024
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Very expensive... but worth it
Very expensive.... but.... can you put a price on peace of mind?
I've been growing a website for several years. During that time, I've used several different hosting solutions.
Each of our previous solutions caused intermittent problems which meant hiring consultants to create 'fixes' that never really lasted.
Looking back on it, I spent many years with the worry of hosting issues at the back of my mind.
That was until mid 2023 when I moved to Kinsta. I found it hard to justify the price at the start (900+ p/m), however, the peace of mind it has given me is more than worth it.
The support are competent and respond in a timely manner and the performance is top-notch.
Date of experience: January 18, 2024
It used to be great and so simple, now is hell
It used to be great and so simple, I was sooo excited to find Kinsta, like all my problems gone. I migrated at least 6 of my clients to Kinsta and somehow managed to convince them to pay a "PREMIUM" price.
Now it became a hell, like a real one. Double-Caching system together with CloudFlare, after every change you need to spend your life clearing both cache until changes appear. My website is regularly blocked by ddos attacks and nothing can stop that. I can't justify Kinsta's existence anymore, they should drop $10 USD per year like GoDaddy.
Date of experience: January 29, 2022
Reply from Kinsta
First of all, our sincere apologies for any frustration you are experiencing. Our support team has been in touch with you to take steps in understanding and solving this tough situation.
We are able to perform a further investigation on this unusual occurrence with the assistance of our malware and abuse team to arrive at a conclusive solution. Please get in touch with our support team if you would like them to escalate this case to the malware and abuse team for additional investigation. Regarding caching, we would recommend you perform development tasks in a cache-free staging environment as it would make the development process a bit easier since you won't have to contend with caching, then you can simply push all the changes to live environment once you are done.
We hope that once we've been able to sort this situation out, you will find the most stable, secure, and performant version of our service to date.
Kinsta handles everything you WANT it to.
Kinsta has handled so many of the details that stress me out as a WordPress developer.
CDN, SSL, local environment setup, deployment, and publishing from Staging to Production.
Don't miss DevKinsta as a local environment as you build things too. It has been over a month and it is amazing and the metrics are nice too. I've used several hosts in the past and I'm truly become a fanboy of Kinsta.
Date of experience: February 28, 2023
Reply from Kinsta
Thank you so much, John! This truly means the world to us. We're also really glad to hear that you've been loving DevKinsta! If you ever have any features you'd like to see added, feel free to drop us a line on our Community Forum. We're thankful to have you as part of Kinsta, and we hope to keep making your life as stress-free as we can!