Diversity, Equity & Inclusion

At Citizens, we know that Diversity, Equity & Inclusion is an essential element of everyone’s success. Whether internally with our colleagues, or externally with our customers and communities, it all serves the same mission — to make everyone feel valued, respected and heard. Through our community initiatives, Business Resource Groups and colleague programs, we demonstrate every day how we don’t just talk about Diversity, Equity & Inclusion, we wear it on our (rolled-up) sleeves.

Business Resource Groups (BRGs)

Our Business Resource Groups (BRGs) harness the power of our diversity to strengthen our business and the customers and communities we serve.

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Ready for Change

This is an inflection point in our journey for social equity. Learn more about the actions we’re taking to drive meaningful progress.

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Progress on Diversity Demographics

Citizens has made significant strides to build a diverse workforce and inclusive culture.

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Commitment to Pay Equity

Citizens is committed to building a diverse, inclusive and high-performing culture where everyone feels valued, respected and heard. Part of this commitment includes ensuring our compensation and benefits are fair and competitive for all colleagues.

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Bruce Van Saun

CEO

"We continue to find ways to build a diverse and inclusive culture where all of our stakeholders can reach their potential, and one where all colleagues feel valued, respected and heard.”

Citizens supports our military men and women in many ways.

We don’t just talk about supporting our military, we take action through Business Resource Groups for employees, providing resources for customers on active duty, our partnership with Military Warriors Support Foundation and programs like A Million Thanks.

Named a “Best Place to Work for LGBTQ Equality”

Diversity makes us who we are as individuals and an organization. We’re proud to have earned a 100% rating as a “Best Place to Work for LGBTQ Equality” in the 2020 Human Rights Campaign Foundation’s Corporate Equality Index.

By empowering our colleagues, we ensure that each and every one is heard, respected and valued.