Bluehost Reviews

Blue host is a very good company and has helped me out a lot, you are doing very good.

Date of experience: June 20, 2024

Just chatted with Desmond. Simply excellent all round. 5 stars in all departments.
A very patient person because I am a novice. Not in a rush to end the conversation to get his stats up. Very thorough and very knowledgeable. He guided me all the way from A-Z in order to make sure I had rectified my issue and now I am confident to move forward.

Date of experience: June 30, 2024

The conversation ID was I-15607068.
She was very kind and was knowledgable.
She helped me to solve my websites's the google record issue after migrating from other hosting company.
She saved my day.

Date of experience: July 03, 2024

Thoroughly dishonest. Honestly they are!!
Our Company website and email goes down randomly, then the you call their support and they try to upsell you another product! Honestly you wouldn't believe a modern company could be so scandalous and dishonest.
When you want to leave (we tried to leave in June) they block your transfer TAG to another provider, and make up all manner of nonsense excuses. It literally takes two seconds to do, they will have you think its all technical, and sophisticated and requires escalation to their senior , bla bla blag blag blag
Then they pretended they fixed the issue, when in fact we've had to pay Nominet a fee to get them to complete the transfer for you!!
They might even send you an email from their 'support team' but forget to remove the template message form the email!! its True :)) Only its not funny its cost us money!
They will string you along pretending there are 'complex technical issues' etc which will leave none IT savvy people blagged possibly for several weeks at a time.
Do not use this company to host your Business class services, unless you want those kind of problems.
Martin UK Business owner. Thanks

Date of experience: July 09, 2024

Zaldy R was so helpful. He gave us time as we tried to figure out what was not right with our sign in. He then walked us through the process of setting up a new password. His patience was unimaginable.

Date of experience: July 03, 2024

Transferred domain. Worked fine in the end but got conflicting messages for self serve versus talk to a rep (sales?)

Date of experience: June 14, 2024

Bluehost and Buehost support used to be fantastic. But, something happened over the last year or so that has changed Bluehost. Rumor has it that it's a change in ownership or leadership. But, out of the blue I started incurring all sorts of issues that I had never had before. And, the support people were very friendly, but completely clueless. I used to call and within a few minutes the issues were solved. More recently, none of the initial support could solve anything. It would then take 3 days for them to fix the issue. This happened several times. And, then they billed me for over 4 times what I had been paying. No explanation, just the bill. When I called they basically said screw you, that's what you owe. So, I'm absolutely delighted to say that my sites have found a new and wonderful home for $52 a year, instead of the $1660+ Bluehost wanted for 3 years. So, to those who basically told me to stick it up my butt, I'm really sorry you have to work for such a screwed up company.... but maybe that's where you belong.

Date of experience: March 31, 2024

My experience has been positive. They found a solution to my problem quickly. I haven't had any issues so far. Thanks

Date of experience: July 06, 2024

Absolutely awful! I have been with BH since 2013. I I needed to migrate my site somewhere else due to the lack of ease for me to update on my own. The subscription ended I was told by bluehost I would have until August 5th to get my team to migrate out. Two days they could not access it after Blue Hill said we could. Ultimately had to call and talk to somebody again only to be told absolutely not what I have any access to get my files out it's all I needed was my files my legal property. Bluehost completely lied did not stand behind what they do had no regard for how long I've been a customer no idea to work with me or anything nothing. Proving the fact that I as a customer am not valued by bluehost at all. As a result of bluehost taking so long not only did I have to pay for another month I've now had to pay extra money to my team for more billable hours because they were on hold with this so I wouldn't waste my time coming back

Date of experience: July 02, 2024

BlueHost charges left and right , but delays giving you credit for that. Currently they owe me $2580.11 which they promised I would receive it shortly, but since 6/28/2024, I have not seen any credit on my credit card from BlueHost.

Date of experience: July 09, 2024

Pratheek was very helpful and resolved the issue I was having with my emails being kicked back by Gmail (it was an MX record issue). Very satisfied with the support I received!

Date of experience: July 02, 2024

Needed some DNS things moved around. They knocked it out in minutes. I had been studying for 2 hours and could find nothing on the matter. I was able to accomplish half, but came upon and road block. Nidhi helped me out. Thank you! Great company!

Date of experience: July 08, 2024

My client's website was pulling the wrong homepage from an old web design. The chat support person Nidhi, was able to correct the issue displaying the correct homepage. It was done quite quickly and with little hassle on my side.

Date of experience: July 01, 2024

Do not deal with them. They are a nightmare! They Jack the prices up and refuse to let you transfer your website to another host. After weeks of calls and emails, I had to threaten legal action and immediately then the transfer worked. Lo and behold, 8 months after I have been DONE with them, they try to charge me $400 for a service I had cancelled long ago. They are con artists. Customer service is trained NOT to help you. I’m sorry to anyone who has to work for this crooked company. Contact your bank/credit card company if you have to. And threaten legal action if they keep “pretending” to help you.

Date of experience: July 03, 2024

Was great for about year. Now ssl started giving issues support did nothing except promised ''investigate''.
Assumed as previous experience was good it should be done..just to find that my site been in 404 for last 48h and clients can't get through..
Will update if anything changes

Date of experience: July 03, 2024

my last chat where amazing, I spent an hour with one of your team on 2nd july and it was amazing for sure. Very informative, powerful answers, very very helpful!!

Date of experience: July 02, 2024

Great experience so far! I’ve been using squarespace for years and changed to BlueHost, very satisfied with my experience :) easy to use and effective

Date of experience: June 20, 2024

Customer support has been great. In particular today Prasad was patience in dealing with an issue.

Date of experience: July 07, 2024

It took a little bit of effort but we resolved my issue!

Date of experience: June 27, 2024

could not renew the domain, losing clients, obviously.
the system only refunded the 10 $ of the domain renewal which would not go through, but not the 190$ of all associated services.
customer care service, obviously outsourced, was super helpful and I lost a month and a half in the attempt to renew a domain which is still available but that BlueHost wouldn't process for reasons that their own customer service cannot comprehend.
major scam.
they refuse to reimburse the other services paid for, associated to a domain they would not renew.
currently enquiring as of statute of limitations and with my attorney to sue them.
(of course erased all of content copyrighted already for total lack of trust)

Date of experience: July 07, 2024