WPX Reviews

3,404  •  Excellent
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

The best choice I've made. Absolute recommendation.

Once again, I find myself grateful for the excellent technical support service WPX offers. It vindicates my choice because my two top criteria are security and support.

WPX was easy from day 1, when they seamlessly moved my site from the old host to their servers with nothing more than my login details. They had it up and running quickly and immaculately.

Ever since, whenever I have had a problem with one of my WordPress sites, they have found it and fixed it. Often, these are not server issues,so it seems above and beyond.

Yet their pricing is comparable with the lower tier providers in terms of service. Not only do these guys know what they are doing, but they always give me the benefit of that knowledge, responding to a ticket within minutes.

As a very small business, with no tech support of my own, this is the best service choice I've made.

Mike

Date of experience: July 18, 2018

Reply from WPX

Thank you so much for taking the time to leave this great review, Mike!
It makes us proud and super happy! Much appreciated!
We are always available (24/7) if you run into any trouble and will keep working hard to give you a great experience with us!


Rated 5 out of 5 stars

I'm always skeptical when it comes to…

I'm always skeptical when it comes to perfect ratings and reviews, but in this case WPX Hosting actually IS THE REAL DEAL. I have never found better or faster service EVER. Product is stellar. Service is perfect
(Wait, what? Nothing is perfect, right?, well i guess nothing is, but WPX service makes me question that every time).

Date of experience: July 15, 2018

Reply from WPX

Gonzalo, this is very high praise, thank you! Now that the bar is set so high we will aim to keep and further improve, dare we say it, that perfect service.


Rated 5 out of 5 stars

WPX is Unique and Great

WPX is an amazing hosting company and their support is always fast, friendly and helpful. I've just finished a few support chats with Ivaylo and he was an all-star. He helped me with everything I needed to be done, gave me the knowledge I needed and did it all with professionalism and cheer. Full marks!

Date of experience: July 14, 2018

Reply from WPX

Thanks for sharing, it means a lot to our agents. It is great Ivaylo helped professionally and timely. We will continue striving for the best WordPress hosting experience possible.


Rated 5 out of 5 stars

I've always received quick and fast…

I've always received quick and fast help with any problems I have had with my sites. Glad I made the switch to WPX Hosting!!!!

Date of experience: July 13, 2018

Reply from WPX

Many thanks for taking the time to post your feedback - much appreciated!
We will keep working hard to give you a great experience with us and keep your websites fast, safe and at home with WPX Hosting!


Rated 5 out of 5 stars

Always extremely quick to help

Always extremely quick to help. They go over and beyond for their customers.

Date of experience: July 12, 2018

Reply from WPX

Thanks for the feedback, Alexander! We are committed to our customers. Our goal is to fix everything technical for you (free and fast),
so you can focus on your business. We are at your service 24/7.


Rated 5 out of 5 stars

great customer support and very…

great customer support and very personable

This is for another support instance, again very helpful and solved my problem quickly

Date of experience: July 12, 2018

Reply from WPX

Thank you, Richard and whenever you run into technical trouble with your sites, we fix that for you, fast and free!


Rated 5 out of 5 stars

Their customer support is outstanding!

Their customer support is outstanding. I'm a noob and have a ton of questions and they are very patient in answering them. And, in a pinch, they've even taken care of tasks for me to get critical issues resolved faster. Great team!

Date of experience: July 12, 2018

Reply from WPX

Thanks for your feedback Andrew! Always being seconds away and willing to help you is our core belief here at WPX: https://wpxhosting.com/knowledgebase/article/141/what-is-the-wpx-hosting--fixed-for-you--guarantee-/


Rated 5 out of 5 stars

Seriously WPX is the best hosting you…

Seriously WPX is the best hosting you will find. I have been in Web Design business from last 10 years and have used over 10 different hosting companies but WPX has always been there when I needed. Any hosting can host your website no doubt, but they don't bother when you have a problem and that is when you need a reliable hosting support like WPX to have. Highly recommended.

Date of experience: July 07, 2018

Reply from WPX

Much appreciated, Sameer and thank you for taking the time to leave your feedback!


Rated 5 out of 5 stars

Stop your search! WPX is your dream host.

- Competitive pricing. If you find better pricing for this level of quality, let me know.
- Great loading times. Better than my old, more expensive host.
- Full fledged user dashboard with all features that you could need. (Though it could use a design update)
- FANTASTIC 24/7 support that helps with big and small issues. Seriously, this is a big reason I am with them.

I have tried many hosting providers, but WPX is my go to for the foreseeable future.

Date of experience: July 07, 2018

Reply from WPX

Thanks for your feedback, Steve. Really happy that you enjoy our service! We are committed to our customers and will keep working hard to give you a great experience with us! Looking forward to a long cooperation.


Rated 5 out of 5 stars

Could not ask for a better hosting company

I really appreciate 3 things about your service:

1. You keep giving us extra features and service improvements at no cost.

2. You have not increased pricing since I joined you, and

3. Customer service & tech support are amazingly fast and incredibly efficient.

That is like the holy grail of an excellent customer experience and I can honestly say I have never even considered looking at other hosts since joining WPX!

Please keep it up.

Date of experience: July 04, 2018

Reply from WPX

Thank you so much, Jodie! We are super happy to hear that you love what we do! Very much appreciated!
Your satisfaction is our top priority. We always try to go the extra mile whenever possible and will continue improving and providing you the best possible service and support!


Rated 5 out of 5 stars

So far so amazing....

So far so amazing, just started but some sites are already migrated within an hour or two of starting the process, customer support is on any problem within minutes or even seconds, we shall see how the speed is but I am super confident these guys are going to be great.

Date of experience: July 02, 2018

Reply from WPX

Many thanks for taking the time to post your review - much appreciated, Kurtis!
We will keep working hard to give you a great experience with us and keep your website fast, safe and at home with WPX Hosting.


Rated 5 out of 5 stars

Incredible service, top-notch support.

WPX is an amazing hosting company and their support is always fast, friendly and helpful. I've just finished a few support chats with Yoana and she was an all-star. She helped me with everything I needed done, gave me the knowledge I needed and did it all with professionalism and cheer. Full marks!

Date of experience: July 02, 2018

Reply from WPX

Glad we helped, Nathan. Many thanks for your feedback and mentioning our support representative- Yoana.
Always being seconds away and willing to help whenever you run into technical trouble with your sites is our core belief here at WPX Hosting.


Rated 5 out of 5 stars

best decision ever

best decision ever. been with them from more than years and have no plans of leaving them.
best thing about them is the support. they will literally do the developer work for you.

Date of experience: July 02, 2018

Reply from WPX

Thanks for the high praise, Emili. We look forward to having you with us for the years to come.


Rated 5 out of 5 stars

100% top notch support

100% top notch support. Very knowledgeable, extremely helpful. I highly recommend WPX hosting especially if you are non-techy and want to focus on your business and not worry about fixing website issues.

Date of experience: June 29, 2018

Reply from WPX

Thank you, Stephanie! Always being seconds away and willing to help you is our core belief here at WPX: https://wpxhosting.com/.../what-is-your--fixed-for-you.../
https://wpxhosting.com/knowledgebase/article/141/what-is-your--fixed-for-you--guarantee-/


Rated 5 out of 5 stars

Amazing Hosting & Exceptional Customer support

I can't begin to thank WPX enough for their Customer service and product all around.
My website has never been faster, and while their prices are on the higher end, it is worth every penny. No more headaches for me!

WPX 24x7 customer support is exceptional, have exceeded my expectations and surpass any tech support I've ever received- and I am a former Web Developer. They are knowledgeable and have a diverse set of skills, super helpful, polite and just awesome!

I am a customer for life for sure. I love my WPX!
Astrid
Founder of healYOUnaturally

Date of experience: June 28, 2018

Reply from WPX

Wow! Thank you so much, Astrid! We are super happy to hear that you love what we do! Very much appreciated!
We, at WPX Hosting, put your satisfaction as a top priority! We are committed to our customers. Its customers like you that make our job wonderful!


Rated 5 out of 5 stars

This is the absolute best hosting…

This is the absolute best hosting company on the planet! Their support is the best of any company I've ever bought from. 24/7 they will help you and fix all the weird issues that come up when building a site. They've never once let me down and I've had the most strange issues come up. Even if it's not a hosting problem, they will still help you fix it.

Date of experience: June 28, 2018

Reply from WPX

Thanks Gio, it is awesome to hear such high praise. Even though, the bar is high we intend to raise it further.


Rated 5 out of 5 stars

Excellent Support

Yoana G. (support crew) was very helpful and patient. Thanks!

Date of experience: June 27, 2018

Reply from WPX

Glad we helped, Simon. Many thanks for your feedback and mentioning our Support Representative Yoana.
We love what we do and your words make us super happy!
We will continue providing you with the best possible service and support.


Rated 5 out of 5 stars

I am marketing on the internet since…

I am marketing on the internet since 2002 and did business with a ton of companies, but I never came across a company that delivered support as WPXhosting does.

These people never sleep I guess as they get back to you within minutes!

Just outstanding!

Bruno Politi

Date of experience: June 25, 2018

Reply from WPX

Super happy we are doing a good job for you, Bruno. We are indeed 24/7 and never sleep :)