Now it's easier than ever to pay and manage your loans with Citizens Online Banking.
Need to pay your loan? Now, you can make payments directly from Citizens Online Banking and access information and tools to help you take even greater control of your loan.
You can log in now to make payments, see loan information, enroll in Auto Pay, or sign up for eStatements.
Enrolling is the easiest way for you to manage your loan payments. We'll simply ask you a few questions and then present your loan information. From there, you can -
By Mail
Allow 4 to 7 days for delivery and processing.
Mail your payments to the address that appears on your statement.
By Phone
Dial 1-800-708-6680 for Pay by Phone Services.
In Branch
Same day processing.
Simply stop by any Citizens branch during normal business hours.
Find a branch
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1 Payments made with a checking account or savings account will post to your account on the same business day if paid by 5:30 p.m. EST (Monday-Friday). Payments made with an ATM card will post to your account on the same business day if paid by 4:00 p.m. EST (Monday-Friday).
There is no charge for using the online service.