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Citizens has taken a number of steps to ensure the safety of your funds online. To learn more about how we secure your money and protect your privacy, look at our Safety and Security Measures page.
We have partnered with Deluxe to provide safe and convenient options to order personal checks, Home Equity Line of Credit checks, or Personal Line of Credit checks:
When you place your order using any of these convenient options, be sure to select your check style and confirm the following:
Please note: If you would like to change a name or address on your checks, please visit a branch near you or call us at 1-800-862-6200 to complete your order.
Your checks will be sent in a new, flat package designed by Deluxe to accommodate new postal automation and keep delivery costs to a minimum. The new packaging is a streamlined blue envelope that is ¾ of an inch thick.
Inside you will find a flat, easy-to-assemble box where you can store your checks as you did with the former packaging. Be sure to organize your checks in sequential order. The new packaging keeps delivery costs low while maintaining the security and quality we’re committed to providing.
Automatic payments provide a means for automatically scheduling payments in Pay Bills based on the options you select. Set up any vendor that you pay on a monthly basis to save you time and maximize your cash flow. You can set up two different types of automatic payments:
Citizens is dedicated to helping you find the right accounts for your business needs.
Citizens has taken a number of steps to ensure the safety of your funds online. To learn more about how we secure your money and protect your privacy, look at our Safety and Security Measures page.
We have partnered with Deluxe to provide safe and convenient options to order personal checks, Home Equity Line of Credit checks, or Personal Line of Credit checks:
When you place your order using any of these convenient options, be sure to select your check style and confirm the following:
Please note: If you would like to change a name or address on your checks, please visit a branch near you or call us at 1-800-862-6200 to complete your order.
Your checks will be sent in a new, flat package designed by Deluxe to accommodate new postal automation and keep delivery costs to a minimum. The new packaging is a streamlined blue envelope that is ¾ of an inch thick.
Inside you will find a flat, easy-to-assemble box where you can store your checks as you did with the former packaging. Be sure to organize your checks in sequential order. The new packaging keeps delivery costs low while maintaining the security and quality we’re committed to providing.
Automatic payments provide a means for automatically scheduling payments in Pay Bills based on the options you select. Set up any vendor that you pay on a monthly basis to save you time and maximize your cash flow. You can set up two different types of automatic payments:
You can pay almost any vendor and anyone in the United States: national bank card companies, mortgage or auto loan companies, suppliers, or utility providers. Any company or individual to which you could send a check for payment is eligible for payment through Online Bill Payment. Set up new payees at any time.
Please note that individuals or businesses residing outside the United States are not eligible for bill payment. In addition, bill payments for tax payments or court-ordered payments are prohibited.
With mobile deposit, depositing checks is simpler and more convenient than ever. It lets you use your smartphone or tablet to:
It’s simple to deposit checks with mobile deposit. From the Citizens Mobile Banking App, here’s all you need to do:
To be eligible to use mobile deposit, just be sure you:
If you meet this criteria, when enrolling you'll be presented with the Mobile Deposit Service Agreement. In order to complete enrollment, you MUST accept the Agreement.
If you're not eligible for mobile deposit, you'll receive a message when attempting to access the service within the Mobile Banking App. But before you get started, remember that to be eligible you must:
Checks you deposit should be payable to you as the account holder or business (if appropriate), and endorsed on the back with your signature or official company stamp. Examples of checks that are NOT eligible for mobile deposit include:
For a complete list of payment/check types which cannot be deposited with mobile deposit, please see Citizens Mobile Deposit Service Agreement.
To ensure a high-quality check image, your smartphone or tablet must have a built-in camera that's at least two megapixels. When capturing the image, please:
Online: Fill out our short online form and a Citizens Business Banking Specialist will contact you whenever is most convenient for you.
By phone: Speak to a Business Banking Specialist Monday through Friday, 7:00 a.m. to 7:00 p.m. ET and Saturdays, 9:00 a.m. to 5:00 p.m. ET. Call 1-888-678-7100.
At the branch: Speak to a dedicated Business Banking Specialist who can answer your questions and review your business needs. Find a branch near you.
At your business: Set up an appointment to have a Business Banking Specialist come to your business and review the best products for your needs. Call 1-888-678-7100.
If you are a business client and have over $10 million in assets, Citizens Private Wealth Management can provide custody services for your business or institution. Our escrow agency capabilities, with optional investment management services, can assist you in completing a merger, acquisition, or other commercial transaction.
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All accounts and services are subject to individual approval. See a banker for details on FDIC insurance.