EA App will not lauch DAI

[PandaMarie92]

I have reinstalled and uninstalled the game AND EA App, moved the EA App to the same drive as the game, repaired the game three times, cleared the EA App cache twice, restarted several times, lowered the UAC settings, ran the both programs as administrator, deleted the GAME_DATA_DIR and this game will NOT launch. It was literally working last week and NOTHING HAS CHANGED. So why won't the game launch at all? It just says it is going to but then the EA App reappears with no game. My other games work fine, it is just DAI.

[EA_Illium · Accepted solution]

Hi @PandaMarie92 

Can we start by trying the following first?

Delete EA License Files:

• Make sure the EA app is closed.
• Press the Windows key and "R" at the same time.
• Type or copy and paste "%ProgramData%\Electronic Arts\EA Services" (without the quotes) into the new Window > ENTER
• Enable View Hidden Files and Folders
• Delete all files in the "License" folder.

[EA_Illium · Accepted solution]

Hi @PandaMarie92 

Can we start by trying the following first?

Delete EA License Files:

• Make sure the EA app is closed.
• Press the Windows key and "R" at the same time.
• Type or copy and paste "%ProgramData%\Electronic Arts\EA Services" (without the quotes) into the new Window > ENTER
• Enable View Hidden Files and Folders
• Delete all files in the "License" folder.