Technology + Letters
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Letters: Focusing on phones and social media allows adults to ignore the real fears of adolescents, writes Dr Helen Care. Plus letters from Jo Johnson, Alison Watson and Arnold Brown
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Letter: Adults should stop setting a bad example to young people, says Nisha Gandhi
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Letter: Engineers need to be sensitive to how exclusion occurs or they risk making health inequity worse, say Prof Steven Johnson and Prof Jonathan Ensor
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Letter: Equality and equity are not possible without equal access to the internet, so it’s vital for the government to bridge the digital divide, says Claire Marshall. Plus a letter from Kathryn Davidson
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Letter: Every ransom paid gives criminals the message that cyber-attacks work and that it’s worth doing again, says Felicity Oswald of the National Cyber Security Centre
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Letter: Alan Clark finally managed to speak to HMRC on his 11th attempt after spending hours on hold over two months
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Letters: Stuart Harrington doubts that such a ban will work, while Oscar Acton spells out the benefits of smartphone access for school students
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Letter: Data-corrupting flaws in hardware do exist – but most are quietly fixed without the public noticing, writes Alan Cox
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Readers point out that software is much more likely to be at fault than hardware when problems arise, as at the Post Office
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Letter: Sir Christopher Frayling highlights a common computer error
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Letter: Peter Constable finds that the payment system is problematic
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