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The Guardian - Back to homeThe Guardian

Zoe Wood

Zoe Wood is the Guardian's consumer affairs correspondent. Follow her on Twitter

July 2024

  • Fans watching England v Slovenia at the Green Duck Beer Company in Stourbridge

    England’s pubs prepare to pull 10m extra pints on Euros final day

  • A builder on a ladder repairing a roof

    Trader recommendation websites must vet firms, says watchdog

  • A screengrab from the Gatwick airport website valet parking video.

    Consumer champions
    Our car was no longer driveable after valet parking at Gatwick

  • a picture of the black M&S Sparks car and vouchers

    Consumer champions
    Sparks fly as M&S says no to a plastic loyalty card

June 2024

  • HMRC tax letter heading surrounded by UK currency

    Number of UK income tax payers leaps by 4.4m in three years due to threshold freeze

  • A woman searches through tons of used clothes in the Atacama desert in Chile

    John Lewis clothing range aims to ‘minimise waste and maximise longevity’

  • A nursery teacher plays with three young children around a low table

    Tax giveaways, rent caps and childcare: what the manifestos would mean for your finances

  • A paper application to grant probaate.

    Consumer champions
    My husband died, and now I can’t access our savings or sell our house

  • ‘Bridgerton universe’ has added £275m to UK economy, says Netflix

  • Crochet shakes off stuffy old image to become fashion’s freshest DIY trend

  • Consumer champions
    National lottery app can’t pay out my winnings

  • Consumer champions
    Esure refuses to cover my home after policy expired

  • Members only: are loyalty card discounts a good deal for UK consumers?

May 2024

  • Santander bank logo

    Santander customers’ private data put up for sale for $2m by hackers

  • Coloured houses in Bristol

    UK house prices return to growth as market ‘shows signs of resilience’

  • A child holding a red plastic toy train.

    Ditch brightly coloured plastic, anti-waste researchers tell firms

  • Kellogs Corn Flakes Chocolate

    Kellogg’s recalls chocolate cornflakes due to ‘hard lumps’ choking fears

  • Consumer champions
    My SumUp card reader has been blocked and I can’t afford new one

  • Demand for Taylor Swift’s UK tour could fuel summer ticket fraud bonanza

  • Consumer champions
    Childcare vouchers firm won’t refund £2,800 accrued since pandemic struck

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