Infographics

Despite Higher Prices, Consumers Still Paying Cold Cash for Ice Cream

Inflation is leading to pullbacks in spending and product trade-outs across the board in the grocery vertical, but one product segment appears…

Mapping Hybrid Shoppers’ Twisty Path to Conversion

The journey from online search to an actual sale can sometimes be rapid and direct, but more often it includes numerous stops…

65% of Retail Employment Applications Made on Mobile Devices

Job seekers in retail tend to be more active on mobile devices than those in other sectors, so it’s vital that retail…

Personalization Challenges Aren’t Unique to Retail

Turns out creating personalized customer experiences is hard for everyone — media, entertainment and telecom companies are struggling with many of the…

Grocery Shoppers Seeking More Engaging Experiences, Holistic Health Offerings

New technology as well as personal and societal concerns are driving shifts in customers’ approach to food and food shopping. Case in…

Data Breaches Cost 40% Less for Companies with AI-Enabled Cybersecurity

AI has been going through a major growth spurt in recent years, and cybersecurity is no exception. The technology is creating some…

Chargebacks Data: Average Disputed Transaction Tops $75

Disputed transactions come to an average of $76 each, and the average cardholder disputes 5.7 transactions annually. Winning one of these disputes…

Shoppers are Ready for an Even More Tech-Forward Grocery Experience

Some consumers balked at self-checkout and online grocery shopping when the concepts were first introduced, but, propelled in large part by the…

America’s (and the World’s) Most Valuable Brand: Amazon

U.S. companies dominated the list of the world’s most valuable brands in 2023, comprising seven of the top 10, according to data…

Majority of Consumers Choose Christmas Morning Present Exchanges

Disappointing fans of the movie Die Hard — who insist that it’s a Christmas movie despite its violence and strong language —…

AI: Consumers’ New Favorite Holiday Helper

This year the “real or artificial” debate extends beyond the choice of Christmas tree to artificial intelligence, as consumers increasingly adopt AI…

For 65% of Consumers, Companies’ Sustainability Profile Influences Purchase Decisions

Nearly two-thirds (65%) of consumers say a company’s position on sustainability influences their buying decisions, and just over half (52%) would buy…

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