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Academia Isn't a Safe Haven for Conversations About Race and Racism
Leadership & Managing People Digital ArticleHow so-called progressive spaces silence people of color. -
How to Penetrate the US Market
Marketing Digital ArticleAccounting for almost 30% of world GDP, the United States is the world’s largest and most demanding market for almost everything from oil to microprocessors to premium coffee. Companies around the world aspire to do business in the US, or at least with US companies in their home markets. By doing so, they learn much […] -
Tame Your Inbox Like an ER Doctor
Communication Digital ArticleLessons on managing chaos from people who do it every day. -
Top-Line Allure of Offshoring
Strategy & Execution Magazine ArticleA long-term study finds that offshoring can support, or even enhance, companies' growth strategies. -
Hiring Without Firing
Leadership Magazine ArticleHitting the hiring bull’s-eye is one of an executive’s most important—and most difficult—responsibilities. Ten common mistakes can get in the way, but a pointed and systematic approach can virtually guarantee success. -
Guided Free Enterprise in Japan
International business Magazine ArticleThe widely held notion of “Japan, Inc.” is exaggerated; there is no monolithic business-government link. Even so, the cooperation (without incorporation) between the large corporate combines and the government bureaucracy is impressive in its strength and focus on the common economic good—especially in view of its achievements worldwide. As the economic power of the United […] -
Delivering Grim News to Covid-19 Patients' Families
Communication Digital ArticleLessons from a frontline health system in New Jersey. -
Fixing the World’s Infrastructure Problems
International business Digital ArticleAn analysis of 400 case studies uncovers several ways to solve the world’s infrastructure challenges more efficiently. -
How Much Truth Should You Share?
Business ethics Digital ArticleComments for this Make Your Case installment are now closed. Thanks to all who participated. This week’s guest commentator, Marshall Goldsmith, has posted his response to your comments and shared some thoughts of his own below. The opening to your cube is darkened by the familiar figure of a longtime colleague. Though you’re his immediate […] -
Have Your Privacy Policies Kept Up with Your Digital Transformation?
Technology & Operations Digital ArticleThe pandemic has rapidly transformed many companies' business models. -
Collaborating with Congregations: Opportunities for Financial Services in the Inner City
Economics Magazine ArticleBy pooling the resources of the poor and by sharing information, religious and financial institutions can work together to change inner-city economies. -
How Would Copernicus See Capitalism?
Economics Digital ArticleWe’ve been sharing thoughts in this blog about how the rapid growth of the emerging economies, along with other modern realities, will reshape the practice — and thus rewrite the rules — of capitalism. Many readers are aware that these are ideas in development for our forthcoming book on the topic. This week we decided […] -
Executive Incentives vs. Corporate Growth
Boards Magazine ArticleBonuses and other forms of incentive compensation are an effective motivator of executives to achieve ever higher earnings per share. The drive to produce short-term results, however, often influences management to forgo investment in capital equipment and R&D that would benefit the corporation several years hence even more than improved earnings next year would. The […] -
Spotting a Modern Business Crisis - Before It Strikes
Leadership & Managing People Big IdeaEight perspectives on how societal challenges are evolving, and what that means for companies. -
Do Your Employees Know Why You Believe in Racial Equity?
Leadership & Managing People Digital ArticleFive ways to communicate your commitment to DE&I. -
How Businesses Have Successfully Pivoted During the Pandemic
Strategy & Execution Digital ArticleA look at what's worked and why. -
Bed Bath & Beyond’s Persistent Coupons and the Return of Thrifty Consumers
Pricing strategy Digital ArticleBig-box stores need to offer discounts — and make customers earn them. -
What Employers Can Do to Make Childbirth Safer in the U.S.
Organizational Development Digital ArticleFive actions that can drive meaningful change. -
Why Some Men Pretend to Work 80-Hour Weeks
Leadership & Managing People Digital ArticleOne study found that "passing" was the only way to get ahead. -
Conflicted Consumers
Organizational Development Digital ArticleHow green are consumers in the U.S.? On one level, we haven't really changed all that much. Many pundits argue persuasively that without the rapid rise...
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A&M/Octone Records: All Rights or Nothing?
Sales & Marketing Case Study11.95View Details In April 2008, after successfully transitioning Octone Records to Universal Music Group and relaunching the label as A&M/Octone Records, president and... -
HCAH: Delivering Innovative Home Health Care in India
Strategy & Execution Case Study11.95View Details In September 2021, the chief operating officer and executive vice-president of HealthCare atHome India Pvt. Ltd. (HCAH India), based in Mumbai, India,... -
From Correlation to Causation
Technology & Operations Case Study8.95View Details To make sound business decisions, managers must be comfortable with the concepts of correlation and causation. This background note provides an overview... -
Gucci: Staying Relevant in Luxury over a Century
Sales & Marketing Case Study11.95View Details This case describes the journey of Gucci, a hundred-year-old luxury fashion brand, and how over the years it has reinvented its designs and marketing... -
APLO: Optimal Supply of Street Lights
Leadership & Managing People Case Study11.95View Details APLO was a reputable supplier of LED lighting systems for diverse countries from Taiwan to the United Kingdom. In 2015, APLO signed a contract to supply... -
Why Can't I Use My iPhone at Work?: Managing Consumerization of IT at a Multi-National Organization
Leadership & Managing People Case Study11.95View Details As IT innovations in the last years emerged on the consumer market, employees are more experienced in the private than in the corporate use of innovative... -
Comfort Class Transport: Does Customer Service Need an Overhaul?
Technology & Operations Case Study8.95View Details The general manager of a chauffeured limousine transport company is concerned about underperformance at the company's customer service call center. The... -
Century Galaxy Group: The Price of Compassion
Finance & Accounting Case Study11.95View Details The case describes what happened in December 2019 when Guo Meiling, the chairwoman of Beijing Century Galaxy Group, needed to decide whether she should... -
Motivation for Creativity in Organizations
Innovation & Entrepreneurship Case Study8.95View Details People will be most creative when they feel motivated primarily by the interest, enjoyment, satisfaction, and challenge of the work itself--when they... -
Mount Everest--1996
Strategy & Execution Case Study11.95View Details Describes the events that transpired during the May 1996, Mount Everest tragedy. Examines the flawed decisions that climbing teams made before and during... -
Dovercourt Recreation Centre - Healing a Rift
Leadership & Managing People Case Study11.95View Details In July 2001, the newly elected president of the board of directors at Dovercourt Recreation Centre in Ottawa, Ontario, faces a dilemma. The facility's... -
Eric Hawkins Leading Agile Teams @ Digitally-Born AppFolio (A)
Organizational Development Case Study11.95View Details Eric Hawkins, director of engineering at AppFolio-a digital technology firm that offered cloud-based business software to small and medium sized companies-was... -
The Art of Social Entrepreneurship: Dakshina Chitra and Madras Crafts Foundation (MFC) in India
Innovation & Entrepreneurship Case Study11.95View Details The case traces the milestones of a 26-year history of a social entrepreneur creating a social enterprise, Madras Craft Foundation (MCF). The story leads... -
SAP: Branding in the Digital Age
Sales & Marketing Case Study11.95View Details By 2017, digital, social, and mobile technologies were rapidly changing the way many of SAP's traditional customers did business over the last decade.... -
PENTLAND GROUP: A FAMILY OF BRANDS
Leadership & Managing People Case Study11.95View Details Three generations of the Rubin family gathered around the dinner table for their usual Friday evening get-together. It was a perfect opportunity to discuss... -
Boardroom Battle Behind Bars: Gome Electrical Appliances Holdings -- A Corporate Governance Drama
Global Business Case Study11.95View Details Despite widespread news of the incarceration of Gome Electronics' CEO, Huang Guangyu, Bain Capital felt they carefully undertook due diligence before... -
Leadership Voice and Style
Communication Case Study8.95View Details This technical note is used in management communications or strategic communication courses in MBA or executive education programs where students are... -
Yum! China
Sales & Marketing Case Study11.95View Details Since the first KFC opened in China in 1987, Yum--under Sam Su's leadership--had built the largest restaurant company by far in mainland China. Averaging... -
GM: The Opel Decision
Global Business Case Study11.95View Details In July 2009, General Motors Company (GM),the world's second largest automotive enterprise, has come out of a bankruptcy orchestrated by the U.S. federal...
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Academia Isn't a Safe Haven for Conversations About Race and Racism
Leadership & Managing People Digital ArticleHow so-called progressive spaces silence people of color. -
How to Penetrate the US Market
Marketing Digital ArticleAccounting for almost 30% of world GDP, the United States is the world’s largest and most demanding market for almost everything from oil to microprocessors to premium coffee. Companies around the world aspire to do business in the US, or at least with US companies in their home markets. By doing so, they learn much […] -
Tame Your Inbox Like an ER Doctor
Communication Digital ArticleLessons on managing chaos from people who do it every day. -
Top-Line Allure of Offshoring
Strategy & Execution Magazine ArticleA long-term study finds that offshoring can support, or even enhance, companies' growth strategies. -
Hiring Without Firing
Leadership Magazine ArticleHitting the hiring bull’s-eye is one of an executive’s most important—and most difficult—responsibilities. Ten common mistakes can get in the way, but a pointed and systematic approach can virtually guarantee success. -
Guided Free Enterprise in Japan
International business Magazine ArticleThe widely held notion of “Japan, Inc.” is exaggerated; there is no monolithic business-government link. Even so, the cooperation (without incorporation) between the large corporate combines and the government bureaucracy is impressive in its strength and focus on the common economic good—especially in view of its achievements worldwide. As the economic power of the United […] -
Christine vs. Work: How to Do Hybrid Meetings Right
How do you make sure everyone - whether in-person or remote - feels heard? -
Delivering Grim News to Covid-19 Patients' Families
Communication Digital ArticleLessons from a frontline health system in New Jersey. -
Fixing the World’s Infrastructure Problems
International business Digital ArticleAn analysis of 400 case studies uncovers several ways to solve the world’s infrastructure challenges more efficiently. -
How Much Truth Should You Share?
Business ethics Digital ArticleComments for this Make Your Case installment are now closed. Thanks to all who participated. This week’s guest commentator, Marshall Goldsmith, has posted his response to your comments and shared some thoughts of his own below. The opening to your cube is darkened by the familiar figure of a longtime colleague. Though you’re his immediate […]