The game won't load.

[HasanSabbathh]

I have this game “STAR WARS™ Battlefront™ II: Celebration Edition” I have this game. I've played it before, I deleted it and about a year later I wanted to reinstall it. It redirects me to the EA app but in the library section I get a screen like this.

https://prnt.sc/ZOM58eFFt7Bj

https://prnt.sc/58vmpafxQbVd

https://prnt.sc/BknN36uEh2M5

I can't install the game. can you help me please.

[DarthFDG]

Trying running App Recovery from the Help menu in EA app.

If that doesn't work, run Restart app.

If that doesn't work, uninstall EA app and let Epic reinstall it.

[HasanSabbathh]

I've already done what you said.

I installed it through Epic games and it didn't work.

I deleted it, downloaded it from the original site and tried it.

I saved the app from the place you showed, but it didn't work.

It's not working at all. The games don't show up.

I've played for so many hours, but I can't get the game to load.

https://prnt.sc/doKvxfxrrho-

Do you have any other suggestions?

[DarthFDG]

---

@HasanSabbathh wrote:

I saved the app from the place you showed, but it didn't work.

---

You mean you ran App Recovery?

You did reboot, yes?

[HasanSabbathh]

Yes, I did. I did everything you said. The games don't show up in the library.

[DarthFDG]

I suggest you contact EA support directly.