SWBF2 - Account progress missing May 4th.

[91comet91]

well here my pic for it fix it please

[Mememeagain]

@tommymoth XBOX
it's widespread. Missing ALL progress except LVL of characters which remains the same. Star cards, currency, gone!
My gamertag is DragVas

[xxsilverstreakxx]

FYI guys I opened up the game and my progress came back right now, even online. No idea what causes this error but I recommend you guys check back in the menu just in case.

EDIT: It STILL comes and goes between matches, it seems to me the problem occurs when I join a map with my friends when we are grouped together.

[13lind]

Same problem and my son, two different computers and accounts.

[farmrbrwn]

• Platform: pc
• EA ID: farmrbrwn
• Are you getting an error message? No
• Are you missing specific progress or has your account reset? Reset apart from class/hero XP numbers
• Screenshot attached below

[5bf885080ab6538f]

• Platform (or client): Xbox One
• EA ID (PSN ID/Gamertag): SwedishChef99
• Are you getting an error message? No
• Are you missing specific progress or has your account reset? Yes. I’ve been playing since day one and played 14 hours ago and everything is gone except my levels. 
• If possible, share a Screenshot or Clip...
• If on PC, please share a DxDiag file and an EA app Error ID Number

[77645ry]

• Platform (or client): XBOX
• EA ID (PSN ID/Gamertag): Spyroniverseguy
• Are you getting an error message? No
• Are you missing specific progress or has your account reset? 
• (Star cards are locked, Weapons and mods are locked back to standard start up weapons, characters and ships that used to be bought for credits are locked, credits and crystals are reset to 0, only things kept are levels, emotes, and skins
• Screenshots below 

[hungry_bunny492]

*Update* so everything came back on its own at around 11:15 or a little after. So i have no clue what happened. (End) Same here... All of mine was unlocked and not purchased though. Ps4

-Hungry_bunny492

-Only error was "not connected to server" but i was already online.

-lost all unlocks: cards, weapons, crystals and credits

But: all levels show they are the same as before just not unlocked.

[5bf885080ab6538f]

• Platform (or client): Xbox One
• EA ID (PSN ID/Gamertag): SwedishChef99
• Are you getting an error message? No, just all progress is gone. 
• Are you missing specific progress or has your account reset? All progress is gone except for the levels. Everything is locked. Game is unplayable losing years of progress. I played 14 hours ago. 
• If possible, share a Screenshot or Clip...
• If on PC, please share a DxDiag file and an EA app Error ID Number

[masterfulsky]

• Platform (or client):xbox
• EA ID (PSN ID/Gamertag):masterfulsky
• Are you getting an error message?no
• Are you missing specific progress or has your account reset?  levels are still there for classes but all cards weapons 4 heroes and appearances are now locked
• If possible, share a Screenshot or Clip