I heard about this while watching the…Dan Bongino Show
I heard about this while watching the Dan Bongino Show. I know how credible he is so if he recommended IPVanish then I will absolutely try it!
Date of experience: July 11, 2024
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Reviews4.2
8,780 total
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Great VPN
Great VPN. I would give 5 stars if it had IP V6 support. Other than that it works well on Windows and Andriod using the apps and, after a little help from their great support, I got it working on my router. Their support responded very fast and told me what to do to get it working. What I found was above and beyond is that they checked back to make sure the problem was solved and that I had no other issues or questions.
Date of experience: July 02, 2024
I appreciate the quick response I got
I appreciate the quick response I got. The suggestions and answers given to me were very helpful, and gave me the solution to my problem.
Thank you.
Date of experience: July 06, 2024
Emails will not download to iPhone email app
I channel all my email accounts to my iPhone mail app. When the VPN is on, the mail will not download. I have to turn off the VPN. Also, several apps will not open with the VPN on and auto-connect activated. I have reported this several times in the past.
Date of experience: July 09, 2024
Reply from IPVanish
We appreciate your feedback and apologize for the inconvenience you're experiencing with IPVanish on your iPhone. We understand how frustrating it can be when essential functions like email and app access are interrupted.
To help us troubleshoot and resolve these issues promptly, please email us at management@ipvanish.com from the email address associated with your IPVanish account. Kindly provide us with the following information in your email:
Device details: iPhone model and iOS version
IPVanish app version: The current version installed on your device
Specific apps affected: List the apps that fail to open with the VPN on and auto-connect activated
Any error messages: Please include any error messages you encounter when attempting to download mail or open apps.
With this information, our support team will be able to investigate the problem thoroughly and provide you with personalized assistance.
Thank you for your patience and understanding as we work to resolve this for you.
IP does exactly what it advertises at a…
IP does exactly what it advertises at a very reasonable price. I don't get inundated with unnecessary add-ons like password protection or dedicated servers. Installation was super easy. I'm new to IPs. Had one that cost twice as much and didn't deliver. Support had me jumping through hoops and eventually had to remove the IP manually and reinstall from an earlier restore point.
I would recommend IP Vanish to anyone new to IPs.
Date of experience: June 27, 2024
Sense of security.
Having the reassurance that when going on to websites to purchase items, I have that extra protection. Wish you could use this when banking, but it's prohibited.
Date of experience: July 03, 2024
It does what it claims to
It does what it claims to, and does it for a decent price. My service was up for renewal, at about a 100% price increase, so I reached out and got the new customer price, thanks. My question is however, why punish your existing customers with huge price hikes and force them to leave or contact you begging for a better deal? Why not offer discounts as time goes on, rather than increases?
Date of experience: June 28, 2024
My experience was good
My experience was good. However I think it would make it much better if we could get in touch using the phone easier and quicker.
Date of experience: July 01, 2024
Great service
They might not be the cheapest on the market but are still good value for money, what really makes them outstanding is their technical help should you ever be stupid enough to need it it . I was n they walk you through everything n available 24/7
Date of experience: June 27, 2024
Hard to beat
I have been with IPVanish for a few years now and never had a problem until this week but it was quickly resolved.
It is well priced and has plenty of connection options so a sound package for me.
I will renew my subscription when my current one runs out.
Date of experience: June 25, 2024
My account changed passwords on me and…
My account changed passwords on me and won't allow me to log in. I've been trying to call customer service and resetting my password, but I never get the email change code.
Date of experience: July 02, 2024
Reply from IPVanish
Thank you for taking the time to leave a review. We apologize that you are experiencing difficulty logging into your account. We understand how frustrating this can be, and we want to help you resolve this issue as quickly as possible.
To assist you promptly, please contact our management team directly at management@ipvanish.com. Provide them with your account details and a description of the problem you're facing. We will investigate the issue and work with you to restore access to youraccount.
Thank you for your patience and understanding. We value your business and look forward to resolving this issue for you.
Ipvanish review
Customer service and help desk are the best I've worked with.
Service is great.
Great value for money.
Date of experience: July 10, 2024
Recently the ipvanish list of stored…
Recently the ipvanish list of stored locations for use in OpenVPN had t be updated for Linux Ubuntu and Debian. The older versions stopped working. Yet no notices were sent out to users. I sent a lot f time trying to figure out why my VPN did not work. This unforgivable
Date of experience: June 20, 2024
Reply from IPVanish
Thank you for taking the time to share your feedback. We understand your frustration with the recent server downtime and apologize for any disruption this may have caused.
Typically, when servers are briefly put into maintenance mode, email notifications are not sent out. However, we always strive to update our status page at status.ipvanish.com as quickly as possible to keep our customers informed. We encourage you to check this page for real-time updates on server status.
To help us better understand what happened with your specific connection, we kindly ask that you contact our management team directly at management@ipvanish.com from the email address associated with your IPVanish account. This will allow us to investigate your account history and any potential issues in more detail.
Thank you for your understanding and cooperation.
Sincerely,
The IPVanish Team
Always available
Always available and helpful to address any issue's
Date of experience: May 25, 2024
I can say person who help me buy I p…
I can say person who help me buy I p vanish was very helpful so would recommend anyone buying ip vanish buy it
Date of experience: June 27, 2024
Decent VPN
Decent VPN with a good choice of locations to choose from. Unlimited connections for all your devices sets these guys apart from the crowd. Prices remain competitive too. Been with Ipvanish for years now and had very few issues, any of which have been resolved quickly.
Date of experience: June 20, 2024
Person I spoke to understood my problem…
Person I spoke to understood my problem & took care of it
Date of experience: July 04, 2024
I’ve been with iPVanish for about 5…
I’ve been with iPVanish for about 5 years. I always have great service and they honor customer loyalty.
Date of experience: June 27, 2024
Sent 5 support tickets after I was…
Sent 5 support tickets after I was charged, even having turned off auto renewal. Was offered a new cheaper deal, which I accepted multiple times, but have had nothing done. They refuse to respond to anything. Appalling customer service.
Date of experience: June 16, 2024
Reply from IPVanish
Hello, We're sorry to hear about your negative experience with our billing and support processes.
We understand how frustrating it is to be charged after turning off auto-renewal and not receiving timely responses to your support tickets. We apologize for any inconvenience this has caused you.
To get to the bottom of this and make things right, would you please email us at management@ipvanish.com with your account details and a summary of your communications with our team? We'll prioritize your case, investigate what happened, and work to resolve this issue for you as quickly as possible.
Thank you for your patience and understanding.
Sincerely,
The IPVanish Team