Company activity
Updated 6 hours ago
This page gives you a detailed overview of how WP Engine has used Trustpilot over the past 12 months. Find out where their reviews come from, how their star ratings differ per source, how many reviews they flag, and whether those flagged reviews actually breach our guidelines.
Claimed their Trustpilot profile: January 2020.
Verified additional company details
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Pays to access extra Trustpilot features.
Trustpilot has no recent records of WP Engine asking their customers to review them.
Review sources
Where reviews have come from for the past 12 months
Organic
650
Verified
1
Invited
0
Redirected
0
Total reviews from the past 12 months
651
Star distribution by review source
How star ratings differ by review source from the past 12 months
Reviews over time
How WP Engine got its reviews in the past 12 months
Reply behavior
How WP Engine replied to negative reviews in the past 12 months
WP Engine’s flagging activity
How frequently WP Engine flagged their reviews in the past 12 months
What's a flagged review?
WP Engine may flag a review if they think it's in breach of Trustpilot's guidelines.
WP Engine selects the reason(s) they're flagging the review, so we know what to investigate.
We don’t hide flagged reviews that are under investigation, unless they are flagged as having harmful or illegal content (then we blur them out).
Our Content Integrity Team assesses whether the flagged review is in fact in breach of our guidelines. If it is, we contact the reviewer.
If the reviewer is unable to resolve the issue, we remove the review from trustpilot.com.
- WP Engine flagged 12 of their reviews a total of 12 times.
- 25% of those cases turned out to be invalid.
What happened to the 12 flagged reviews from the past 12 months?
Reviews still online on trustpilot.com
4
Reviews removed from trustpilot.com
8
Review isn’t in breach of Trustpilot's guidelines for the reason(s) flagged by WP Engine
3
Reviewer resolved the breach of Trustpilot's guidelines
1
Reviewer didn't respond to Trustpilot's request to resolve the breach of Trustpilot's guidelines
8
Reviewer didn't resolve the breach of Trustpilot's guidelines