The Customer Experience Strategy Consulting Services Landscape, Q2 2024
Perficient was recognized as a large consultancy in The Customer Experience Strategy Consulting Services Landscape, Q2 2024 report with an industry focus in financial services, healthcare, and manufacturing/production of consumer products, and a geographic focus in North America, EMEA, Asia Pacific, and Latin America. Forrester identified three core business scenarios that buyers most frequently seek and expect CX strategy consulting services providers to address – vision and strategy setting, business assessment/analysis, and customer research. Forrester also references seven extended business scenarios that are important to certain buyers looking for CX services, and we selected organization transformation, technology transformation, and experience design as some of the top reasons clients work with us.
Source: Forrester
June 4, 2024