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Dynamics 365 Customer Insights

Transform your marketing with generative AI that seamlessly segments audiences and simply creates personalized content.
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Reach and engage audiences

Personalize interactions at scale with real-time, automated campaigns that reach donors, volunteers, and all of your audiences across channels.
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Personalize experiences at scale

Cultivate meaningful relationships with donors, volunteers, and program participants with unified experiences that span marketing, fundraising, and programs.

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Automated, real-time campaigns

Build loyalty by delivering content through the right channels at the right time. Create and execute campaigns leveraging constituent data.

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Marketing insights

Make data-informed decisions with analytics and AI. Improve marketing ROI with analytics and dashboards that help identify high-performing marketing activities.

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Dynamics 365 guided tour

Dynamics 365 Customer Insights helps you strengthen relationships by engaging with constituents, build loyalty by delivering content through the right channels at the right time and make data-informed decisions. Utilize artificial intelligence features to quickly create customer segments and journeys, and develop communications faster and more.
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Engage with a partner

Our partners make it their goal to help accelerate your mission. These select partners are ready to help you get started with Microsoft Cloud for Nonprofit.
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Discover additional resources

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Delivering personalized experiences in times of change

Digital engagement and data-driven decisions are crucial when your organization is seeking lasting connections with your donors and volunteers. Learn about the key factors that can help strengthen and personalize constituent experiences.

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Reach and engage nonprofit audiences

As a nonprofit organization, efficient use of resources and effective donor outreach are crucial to achieving your mission. Learn how UNICEF Netherlands transformed their marketing and fundraising programs using Microsoft tools.

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The Contingent

The Contingent applied the power of mobilized communities, and a bet on Microsoft’s cloud platform, to transform Oregon’s state foster care system. Their model of strategic community engagement, resulting in trusted relationships and better placement for children, is now expanding nationwide.

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Stay updated on Microsoft Cloud for Nonprofit

Sign up today to periodically receive information on how the nonprofit sector is using Microsoft technology, including Microsoft Cloud for Nonprofit, to accelerate mission outcomes.
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Nonprofit offers

Power your organization with free technology grants and custom-built solutions for nonprofits. Register and confirm your organization’s eligibility to access Microsoft nonprofit offers.

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Contact us

Microsoft representatives can help you find the right products for your organization and address inquiries related to eligibility and technical support.

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Nonprofit Community

Join the Nonprofit Community and connect with other nonprofits in an open forum to ask questions, share your experience, and navigate emerging technology and use cases together.

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