Refund policy

We will happily refund or exchange any item that is returned to us in an unused, as new condition. If you want to make a return, contact us with your details. Once we've received the item(s), we will credit your account. If the item is faulty or damaged or we have sent the incorrect item we will refund postage.

If you're returning something because it's not suitable, you'll need to pay the postage costs to return it to us. We process most returns the day they arrive with us, and certainly within seven working days. Goods must be returned to us within 21 days.