This is the worse web hosting company, STAY MILES AWAY!!
This is the worse web hosting company I've ever used. I signed up a couple of days ago. The techs are useless and migration of my site was impossible with one error message after another! I didn't even wait a day. I immediately cancelled the service, which took another half hour. They don't make it easy to cancel, with a form, confirmation, etc. Then comes the salt on the wound!! They send me a confirmed cancellation notice and a refund statement, however, my bank, which is one of the largest in the Nation, tells me no refund is pending. The bank immediately took off the charge. I called GREENGEEKS and they said the money was already refunded to the BANK, which was a total LIE! My bank had no transaction number! My bank told me no such refund came through, however, with all the proof I had in writing, my bank removed the charge. WHAT KIND OF LIE IS THIS, OR IS THIS A SCAM? GREENGEEKS are telling me MY BANK MADE A MISTAKE? STAY MILES AWAY FROM THIS COMPANY! THEY ARE THE ABSOLUTELY WORSE COMPANY I EVER HAVE DEALT WITH!!! I HAVE DECIDED TO CALL MY BANKK AND CHANGE THE CREDIT CARD NUMBER SO THIS TERRIBLE UNSCRUPULOUS COMPANY DOES NOT EVER IN THE FUTURE TRY TO USE MY CREDIT CARD. THIS IS A RECOMMENDATION FOR EVERYONE WHO HAS A SIMILAR ISSUE WITH THIS COMPANY!
Date of experience: 09 July 2024