madden 23 can’t connect to servers

[Mike262613]

Trying it now

[Mike262613]

@EA_Aljo Tried it didn't work getting really frustrating

[EA_Aljo]

@Mike262613 

This is an issue that we're currently investigating. When there's some news, I'll provide an update.

Edit: It looks like this issue has now been resolved. Try power cycling your equipment again and let me know if you can log in or not.

[EA_Illium]

Hey Everyone, 

Thanks for letting us know what you're running into with Madden 23. If you are still running into the error:

"In order to access the online features for this title your account on Playstation Network (Xbox Network) Network must be signed in and you must be signed in to the EA servers"

Try the following steps first then check if you continue getting this message

• Check for any updates to your console or Madden 23
• Restart your Modem/Router, and power your console wait for a minute then power back on
• Check your internet settings (found in your modem or router) for anything that may block on interfere with network traffic
• Update settings to get your consoles NAT Type on type 1 (Xbox, Playstation)
• Try a different network (Hotspot, ethernet, etc) and check if you can connect on a different network

Thanks!

[haydenseiv133]

@EA_Aljo It still is not working for me.

[Mike262613]

Still nothing

[Mike262613]

How about a refund? Lol

[Ccreates]

For real. It’s still not working for me either

[BearsCool51]

Still not working for me (I’m on PS4).

[13432467754]

having the same problem since the ea play trial still haven’t been able to connect after three days