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In the first quarter of 2024, Amazon.com saw a decrease in global net revenue across online stores when compared to the prior quarter, probably due to holiday season at the end of 2023. In terms of profitability, the online stores segment was followed by retail third-party seller services, with net revenues of 34.6 billion U.S. dollars.

Incessant growth

Amazon.com, world’s leading online retailing company based in the United States, enjoyed unprecedented growth in net revenues in 2020 and 2021, also because of the coronavirus pandemic lockdown. This growth was again repeated in the annual net sales across different global markets, with the United States being the most prominent one.

Not just retail

In addition to offering a plethora of goods such as books, clothing, electronics, household items, and many more, Amazon.com also provides subscription services to its customers which gives access to additional perks like free shipping, discounts, and Amazon Prime Video . The latter, the company’s video-on-demand service, has increasing popularity among internet users.

Global net revenue of Amazon.com from 4th quarter 2017 to 1st quarter 2024, by product group (in million U.S. dollars)

Characteristic	Online stores	Physical stores	Retail third-party seller services	Subscription services	AWS
Q4 '17	35,383	4,522	10,523	3,177	5,113
Q1 '18	26,939	4,263	9,265	3,102	5,442
Q2 '18	27,165	4,312	9,702	3,408	6,105
Q3 '18	29,061	4,248	10,395	3,698	6,679
Q4 '18	39,822	4,401	13,383	3,959	7,430
Q1 '19	29,498	4,307	11,141	4,342	7,696
Q2 '19	31,053	4,330	11,962	4,676	8,381
Q3 '19	35,039	4,192	13,212	4,957	8,995
Q4 '19	45,657	4,363	17,446	5,235	9,954
Q1 '20	36,652	4,640	14,479	5,556	10,219
Q2 '20	45,896	3,774	18,195	6,018	10,808
Q3 '20	48,350	3,788	20,436	6,572	11,601
Q4 '20	66,451	4,022	27,327	7,061	12,742
Q1 '21	52,901	3,920	23,709	7,580	13,503
Q2 '21	53,157	4,198	25,085	7,917	14,809
Q3 '21	49,942	4,269	24,252	8,148	16,110
Q4 '21	66,075	4,688	30,320	8,123	17,790
Q1 '22	51,129	4,591	25,335	8,410	18,441
Q2 '22	50,855	4,721	27,376	8,716	19,739
Q3 '22	53,489	4,694	28,666	8,903	20,538
Q4 '22	64,531	4,957	36,339	9,198	21,378
Q1 '23	51,096	4,895	29,820	9,657	21,354
Q2 '23	52,966	5,024	32,332	9,894	22,140
Q3 '23	57,267	4,959	34,342	10,170	23,059
Q4 '23	70,543	5,152	43,559	10,488	24,204
Q1 '24	54,670	5,202	34,596	10,722	25,037

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Release date

April 2024

More information

Region

Worldwide

Survey time period

Q4 2017 to Q1 2024

Supplementary notes

Online stores: Includes product sales and digital media content where we record revenue gross. We leverage our retail infrastructure to offer a wide selection of consumable and durable goods that includes media products available in both a physical and digital format, such as books, music, videos, games, and software. These product sales include digital products sold on a transactional basis. Digital product subscriptions that provide unlimited viewing or usage rights are included in Subscription services.
Physical stores: Includes product sales where our customers physically select items in a store.
Retail third-party seller services: Includes commissions, related fulfillment and shipping fees, and other third-party seller services.
Subscription services: Includes annual and monthly fees associated with Amazon Prime membership, as well as audiobook, e-book, digital video, digital music, and other non-AWS subscription services.
Other: Includes sales not otherwise included above, such as certain advertising services and our co-branded credit card agreements.

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