In 2019, 57 percent of surveyed SMIs in Austria stated that they used social media for communication with their customers. This statistic shows the results of a survey conducted among small and mid-sized businesses in Austria in 2019 regarding which digital communication tools they used to be in touch with customers.
Which digital communication tools do you use in your communication with customers?
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Share of surveyed SMIs
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The source provides no exact information about the survey question. The wording chosen here may therefore differ slightly from the one used in the survey.
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Wirtschaftskammer Österreich, & Arthur D. Little, & Vienna University of Economics and Business. (September 30, 2019). Which digital communication tools do you use in your communication with customers? [Graph]. In Statista. Retrieved July 13, 2024, from https://www.statista.com/statistics/1246825/digital-communication-with-customers-smi-austria/
Wirtschaftskammer Österreich, und Arthur D. Little, und Vienna University of Economics and Business. "Which digital communication tools do you use in your communication with customers?." Chart. September 30, 2019. Statista. Accessed July 13, 2024. https://www.statista.com/statistics/1246825/digital-communication-with-customers-smi-austria/
Wirtschaftskammer Österreich, Arthur D. Little, Vienna University of Economics and Business. (2019). Which digital communication tools do you use in your communication with customers?. Statista. Statista Inc.. Accessed: July 13, 2024. https://www.statista.com/statistics/1246825/digital-communication-with-customers-smi-austria/
Wirtschaftskammer Österreich, and Arthur D. Little, and Vienna University of Economics and Business. "Which Digital Communication Tools Do You Use in Your Communication with Customers?." Statista, Statista Inc., 30 Sep 2019, https://www.statista.com/statistics/1246825/digital-communication-with-customers-smi-austria/
Wirtschaftskammer Österreich & Arthur D. Little & Vienna University of Economics and Business, Which digital communication tools do you use in your communication with customers? Statista, https://www.statista.com/statistics/1246825/digital-communication-with-customers-smi-austria/ (last visited July 13, 2024)
Which digital communication tools do you use in your communication with customers? [Graph], Wirtschaftskammer Österreich, & Arthur D. Little, & Vienna University of Economics and Business, September 30, 2019. [Online]. Available: https://www.statista.com/statistics/1246825/digital-communication-with-customers-smi-austria/
