![Two employees crouching down by boxes in a warehouse. The image incorporates the Dynamics 365 icon.](https://cdn.statically.io/img/www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2024/04/MSFT_D365_APR12_332788_Blog_Blogheader_240415_V02_1260-300x169.webp)
Content type: Events
![Two employees crouching down by boxes in a warehouse. The image incorporates the Dynamics 365 icon.](https://cdn.statically.io/img/www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2024/04/MSFT_D365_APR12_332788_Blog_Blogheader_240415_V02_1260-300x169.webp)
![A close-up of a woman smiling, incorporating the Dynamics 365 icon and the Microsoft Power Platform icon](https://cdn.statically.io/img/www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2024/04/MSFT_Dynamics365_APR10_BizAppsAdHoc_Blog_BlogHeader_240409_V1_1260-300x169.webp)
2024 release wave 1 kicks off with hundreds of AI-powered capabilities for Microsoft Dynamics 365 and Microsoft Power Platform
We launched the 2024 release wave 1 for Microsoft Dynamics 365 and Microsoft Power Platform, a rollout of new features and enhanced capabilities slated for release between April and September 2024.![Abstract graphic design incorporating an image of two women talking to each other, one holding a tablet.](https://cdn.statically.io/img/www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2024/04/MSFT_Dynamics365_APR03_330313_Blog_BlogHeader_240402_V1_1260-300x169.webp)
New Microsoft Dynamics 365 and Microsoft Copilot innovations for supply chain, sales, and service join the 2024 release wave 1
Sellers, service agents, and supply chain professionals share a common goal: delivering quality goods and services to customers on time, every time. Today, we’re announcing new experiences for Microsoft Dynamics 365 that help professionals across business functions to collaboratively solve challenges, streamline workflows, and focus on what matters most—key factors for transformative customer experiences.![Ribbon-like graphic design](https://cdn.statically.io/img/www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2024/03/FY24_BALE_1920x1080_Light_1260-300x169.jpg)
Explore the next wave of AI innovation at the Microsoft Business Applications Launch Event
Join Microsoft product leaders and engineers on April 10, 2024 for an in-depth look at the latest AI features and capabilities in Dynamics 365 and Microsoft Power Platform.![a man and a woman standing in front of a computer in a retail store](https://cdn.statically.io/img/www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2024/01/Featured-Image-300x169.webp)
Shaping the future of retail with AI and Dynamics 365
In an industry defined by both growth and disruption, retailers are depending on technology to navigate challenges ranging from shifting purchase habits to supply chain complexities. Next week, at the National Retail Federation (NRF) Big Show, Microsoft will demonstrate Dynamics 365 solutions powered by AI that will accelerate retail agility and innovation in the next decade.![D365 copilot](https://cdn.statically.io/img/www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2023/11/11092023_Blog_Dynamics365_Copilot_Op_v3-300x169.webp)
Introducing new Copilot experiences to boost productivity and elevate customer experiences across the organization
Microsoft Copilot presents an opportunity to reimagine the way we work—turning natural language into the most powerful productivity tool on the planet. With AI, organizations can unearth value in the mountain of data across productivity tools like Microsoft 365 and business applications.![A man and a woman standing in front of a building talking to each other](https://cdn.statically.io/img/www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2023/10/CLO22_HybridWork_003_1280-300x200.jpg)
Microsoft Business Applications Launch Event introduces wave of new AI-powered capabilities for Dynamics 365 and Power Platform
Today, at the Microsoft Business Applications Launch Event, we kicked off the 2023 release wave 2 for Microsoft Dynamics 365 and Microsoft Power Platform, a six-month rollout of new and enhanced capabilities scheduled for release between October 2023 and March 2024.![Colorful graphic design.](https://cdn.statically.io/img/www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2023/10/274550_MS_BizApp_Digital_Event_Banner_1280x720light-300x169.webp)
Discover new AI for Microsoft Dynamics 365 at our tenth Business Applications Launch Event
AI is ready for work—the question is: What will your business do with it? Join us at the Microsoft Business Applications Launch Event on October 25 and explore how to create an AI-powered business that helps people and teams be more productive, solve problems faster than ever, and focus more energy on building revenue.![Customer service scanning product codes, picking and packing online orders, analyzing data and managing inventory in the storeroom.](https://cdn.statically.io/img/www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2023/05/CLO22_Retail_013_1600-300x200.jpg)
Microsoft Dynamics 365 Copilot at Gartner Supply Chain Symposium Xpo™ 2023
To truly deliver a proactive, resilient supply chain, Chief Supply Chain Officers (CSCOs) need a clear digital transformation strategy that builds on top of existing investments in data to uncover new insights.![Two people, outside, looking at a laptop that is sitting on an open truck bed.](https://cdn.statically.io/img/www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2023/04/Picture1V2-300x200.jpg)
Field Service Palm Springs: Modernize service operations
We’re excited to return to Field Service Palm Springs 2023 from April 25 through 27. We invite you to join us, along with our partners, to discover how Connected Field Service using Dynamics 365 Field Service and IoT can help create a seamless service experience that enhances customer satisfaction while boosting revenue.![Three females in a large conference room featuring an Poly Teams Meeting Rooms touch display joined to a Teams Meeting. Screensharing and remote participants shown on a large mounted display and two Surface Devices in view.](https://cdn.statically.io/img/www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2023/04/M365CO20_MTR_POLY_003_1600-300x225.webp)
Release wave 1: Transforming customer experiences with generative AI and Dynamics 365
Generative AI has left its mark on computing, and it’s only the beginning. The world of business applications will never be the same.![Two manufacturing professionals working on a tablet.](https://cdn.statically.io/img/www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2023/04/SCM-hero-image-300x169.webp)