![Retail store manager working with a customer, showing merchandise and providing customer service on-the-go using a tablet to locate inventory and place orders. Keywords: Two people; transaction; furniture; in store pick up; point of sale; POS; point-of-sale; small business; Dynamics 365; modern commerce experiences; secure purchase](https://cdn.statically.io/img/www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2022/06/Featured-1200-300x200.webp)
Product: Dynamics 365 Intelligent Order Management
![Retail store manager working with a customer, showing merchandise and providing customer service on-the-go using a tablet to locate inventory and place orders. Keywords: Two people; transaction; furniture; in store pick up; point of sale; POS; point-of-sale; small business; Dynamics 365; modern commerce experiences; secure purchase](https://cdn.statically.io/img/www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2022/06/Featured-1200-300x200.webp)
![Warehouse with AR overlay showing maps and data](https://cdn.statically.io/img/www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2022/04/Warehouse-with-overlay-300x161.webp)
Microsoft fuels digital transformation of supply chains for a resilient and sustainable future
We are excited to share two new investments in Microsoft Dynamics 365 supply chain portfolio that we are launching in preview. We had announced a partnership between FedEx and Microsoft, in January of 2022, to launch a cross-platform, logistics-as-a-service solution for brands. This partnership is now in preview.![Security practitioner working to investigate threats. Keywords: Security; operations; man; sitting at desk; desktop; laptop; mousing; threat hunting](https://cdn.statically.io/img/www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2022/03/CLO22_Warehouse_018-300x200.webp)
3 key considerations when choosing an order management system
The COVID-19 pandemic has pushed “order management” from the backend of logistics operations to the spotlight of supply chain and commerce strategies. Retailers, consumer package goods (CPG) companies, and distributors rushed to adapt their business models to fulfill the explosive growth of online orders through different digital channels.![a couple of people that are standing in the grass](https://cdn.statically.io/img/www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2022/02/Fedex-300x200.webp)
FedEx and Dynamics 365 reimagine commerce experiences
The pandemic has sped up the adoption of digital technologies to obtain data insights. The multi-year collaboration between FedEx and Microsoft, announced in May 2020, aims to reinvent commerce and provides businesses with actionable insights to win in an increasingly competitive landscape.![Operations manager working at standing desk.](https://cdn.statically.io/img/www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2022/01/CLO20_Dave_002-300x200.webp)
Dynamics 365 composable approach enables rapid deployment of a supply chain control tower
Dynamics 365 Supply Chain Insights is now part of Microsoft Supply Chain Center, which is available in preview starting November 16, 2022. Click Introducing the Microsoft Supply Chain Platform, a new approach to designing supply chains for agility, automation and sustainability to learn more. Delays, constraints, and disruptions are frequent challenges for global supply chains.![Woman working in storeroom within the factory; reviewing contents.](https://cdn.statically.io/img/www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2022/01/CLO20_Aurelia_Warehouse_001-300x200.webp)
Dynamics 365 helps build the retail supply chain of the future
Dynamics 365 Supply Chain Insights is now part of Microsoft Supply Chain Center, which is available in preview starting November 16, 2022. Click Introducing the Microsoft Supply Chain Platform, a new approach to designing supply chains for agility, automation and sustainability to learn more.![Male worker wearing hardhat using tablet in warehouse. Another worker in background.](https://cdn.statically.io/img/www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2021/11/CLO17_warehouse_003-300x200.webp)
Dynamics 365 Intelligent Order Management launches new guided tour
Today we are excited to announce the new guided tour for Microsoft Dynamics 365 Intelligent Order Management. We are also taking this opportunity to talk about businesses’ need for order management solutions to move beyond the limitations of traditional enterprise resource planning (ERP) systems and keep pace with the fast-changing landscape of e-commerce.![Male worker in hardhat and reflective vest using tablet in warehouse loading dock. Tablet screen not visible.](https://cdn.statically.io/img/www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2021/09/CLO17_warehouse_007-300x200.webp)
Dynamics 365 Intelligent Order Management enables fulfillment optimization and supply chain resiliency
Many organizations face supply chain challenges that can be addressed through digital transformation, yet organizational limitations make this transformation difficult.![Key words: tele conferencing, cloud calling, Microsoft Teams, meeting, conference call, phone system, video system, Business Voice](https://cdn.statically.io/img/www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2021/09/M365CO20_BusinessVoice_013-300x200.webp)
Gartner® Recognizes Microsoft as a Leader in the 2021 Gartner Magic Quadrant™ for Cloud ERP for Product-Centric Enterprises
We are thrilled that Gartner has recognized Microsoft as a Leader in the 2021 Magic Quadrant for Cloud ERP for Product-Centric Enterprises for Microsoft Dynamics 365.![Female employee standing on home furnishings sales floor in commercial retail store, holding a pillow and using a wall tablet.](https://cdn.statically.io/img/www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2021/09/WCO18_IoT_retail_029-300x200.webp)
Dynamics 365 Intelligent Order Management accelerates adaptability
Businesses are moving away from rigid and monolithic solutions towards agile business applications that can be deployed quickly, integrated seamlessly with other existing systems, and can collect and unify extensive amounts of data from various touchpoints unlocking siloed data.![Male millenial using Surface Pro and Surface Pen, standing in front of faucet display wall in a kitchen and bath showroom.](https://cdn.statically.io/img/www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2021/08/CLO17_waterworks_002-300x200.webp)
Dynamics 365 Intelligent Order Management is now generally available
Today we are excited to announce the general availability of Microsoft Dynamics 365 Intelligent Order Management, a cloud-based solution that helps accelerate omnichannel transformation from order intake through orchestration to fulfillment. Increasingly, consumers expect seamless omnichannel buying and after-purchase experiences with multiple fast delivery options.![Male employee in warehouse storage room holding a tablet in one hand and small item in the other. He is standing between metal warehouse racks filled with pacakges.](https://cdn.statically.io/img/www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2021/06/CLO17_waterworks_006-300x200.webp)