Microsoft is thrilled to announce Dynamics 365 Contact Center, a new Copilot-first product built to transform the service experience across voice and digital channels and drive efficient contact center operations. Learn more: https://msft.it/6047YWOdR #AI
About us
Keep up on the latest news and events for Microsoft Dynamics 365, the only portfolio of intelligent business applications that gives you the agility to deliver operational excellence and delight every customer.
- Website
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http://www.dynamics.com
External link for Microsoft Dynamics 365
- Industry
- Software Development
- Company size
- 10,001+ employees
- Headquarters
- Redmond, Washington
Updates
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Discover how Dynamics 365 Field Service and Copilot helped G & J Pepsi-Cola Bottlers, Inc. identify new revenue opportunities, boosting profits by $30 million in three years and gaining 10 market share points. https://msft.it/6047lDI0T
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📞 Microsoft Dynamics 365 Contact Center is now generally available! This new Copilot-first product is built to transform the service experience across voice and digital channels and drive efficient contact center operations. Learn more: https://msft.it/6048lBvc8
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📞 Microsoft Dynamics 365 Contact Center is now generally available, offering a complete yet fully composable solution for contact centers. Modernize customer service and transform engagement today. Learn more: https://msft.it/6047lBQ6N #AI
Microsoft Dynamics 365 Contact Center is now generally available - Microsoft Dynamics 365 Blog
microsoft.com
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Health and wellness company Xyngular Corporation upgraded to Dynamics 365 Business Central to create user-friendly, frictionless operations—saving 40 hours a month and enhancing customer satisfaction. Learn how: https://msft.it/6040YhtdI
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⚡Schneider Electric chose Microsoft Copilot for Sales to help enhance in-house performance and customer experience—and it's working. Learn how: https://msft.it/6042YCFcY
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👀 Did we read that right? Copilot in Dynamics 365 Field Service is a game-changer? Discover how customers like BW Packaging are empowering frontline teams to resolve issues faster and improve customer experiences with next-generation AI: https://msft.it/6041YCFy7
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📊 Happy National Logistics Day! How is Copilot for Dynamics 365 helping improve your workflow? #NationalLogisticsDay
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⏰ Microsoft Copilot in Dynamics 365 Project Operations now includes a time entry feature. This AI-powered assistant makes the process more intuitive, accurate, and less burdensome for employees. Learn more here: https://msft.it/6041YC02U #AI
Discover the power of Copilot in Dynamics 365 Project Operations for faster time entry - Microsoft Dynamics 365 Blog
microsoft.com
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Help service teams focus on what matters most with Copilot as their AI assistant. Learn how you can transform your service experience with generative AI capabilities from Microsoft Copilot. https://msft.it/6043YC0L7