Before even getting to the point of managing change, how do you decide if change is needed?
Society has shifted to believing that so many people are resistant to change, and that it’s always good. Where does the resistance actually come from; why is it happening?
Consider the following:
▪️Anytime there’s change (good or bad), the stress response is activated.
▪️Time is needed to adapt to the change.
▪️ Therefore, too much change at once can cause distress, overwhelm, anxiety, etc.
▪️Eventually, people do tend to challenge such.
▪️This is then defined as resistance to change rather than resistance to how it was handled.
▪️Sometimes it’s just lack of communication or leadership.
▪️Leaders who are new to an organization should also recognize they ARE the change. Therefore, allow teams to adapt to that first before implementing more, while the leader can simply focus on adapting to the new environment by learning, observing, listening and getting to know the people.
▪️Change can be great, but sometimes processes have already gone through many changes to get to the most effective place. Newcomers reinventing the wheel that has already been spun can be frustrating.
▪️Some changes are inevitable and beyond the teams control. Therefore, it may be best to wait before implementing others, that can wait, simultaneously.
▪️Change should benefit the team as a whole, the bottom line, service, and a process, not one person’s desires.
▪️Balance the old and current knowledge with new ideas from the people who actually use the systems put in place.
▪️Change should often start with input from the bottom, not always from the top.
▪️Evolve and utilize creativity and ingenuity while also considering that something that works doesn’t always need to be fixed.
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