Geeks Ltd’s Post

We've spent nearly two decades blending technology with a human touch. We believe the future of customer experience (CX) lies in merging AI with human empathy. In our article, "10 Critical Mindset Shifts to Humanise Your CX with AI," our CEO, Lindsay J., shares essential shifts to make AI a tool for genuine human connection and business success. Embracing these transformative mindset shifts is key to leading in the age of AI. Unlock these bold insights and lead the charge. Read the full article here: https://lnkd.in/gEWFbHK3 #AI #CustomerExperience #HumaniseCX #GeeksLtd #Innovation #DigitalTransformation

🌈 Happy International Pride Day! 🌈 Embracing every colour of the rainbow, fostering a culture where everyone feels valued and accepted, is what we strive for at Geeks. Together and everyday, we practice standing united in love, respect, and support for a diverse community.

When thinking about adopting new software technologies or AI, the construction sector might not be top of mind. In episode 54 of #TheInnovationRoom, Exploring AI & Tech in Construction, we'll delve into this sector. Join host Lindsay J., CEO of Geeks Ltd, and Rob Candler, CEO of Fixatex Ltd, for a conversation about the challenges and opportunities of adopting technology in the construction industry. Watch or listen to the full episode to learn more: https://lnkd.in/ew2Qtjxn

Are you ready to redefine your CX with AI, but want to protect, preserve and elevate that human touch? In today’s AI age, customer expectations are at an all-time high, demanding not only responsiveness but also personalised and empathetic interactions. What if you could meet these expectations by enhancing the human elements of your service with AI? Experience a revolution in customer interaction with Lindsay J., CEO of Geeks Ltd, as she guides you through this session, you’ll learn how to unleash the power of AI, not to replace humans, but to empower them! Learn more and reserve your spot: https://lnkd.in/egVVD7Hm

Project Astra, the recently announced AI assistant by Google, represents another significant step in harnessing the power of artificial intelligence to enrich our lives.  Matt Mehrjardi, Geeks’ CTO says: “In today’s world, full of distractions, it’s easy to lose focus and miss opportunities. As humans, our capacity to consciously observe and remember everything is limited. AI assistants like Project Astra help bridge this gap by acting as extended memory and enhancing our decision-making capabilities. In our busy lives, where we constantly switch between numerous tasks, important details can easily be forgotten.  Even when looking directly at something, we might overlook the crucial details we need. Project Astra offers a solution to these challenges by providing an extra, highly capable "eye" that is always within reach. Whether it’s finding lost keys, remembering the names of people we meet, or brainstorming complex mathematical equations, the potential applications of this technology are limitless.” See how Wild Ideation can help you unlock the potential of different AI models such as Astra in your business! https://lnkd.in/e3viYJD4

As we steer through the digital era, the integration of AI can be a thrilling yet daunting challenge. Navigate this journey with clarity in Episode 53 of #TheInnovationRoom: "Human Anxiety Triggered by AI". Join Somayeh Aghnia FBCS and psychotherapist Philip Karahassan for a deep dive into the emotional currents of AI adoption. Understanding the psychological impact on your team is as crucial as strategising for AI. In this episode, you'll learn how to mitigate AI-induced anxieties and lead with confidence in a landscape shaped by technology. Don't let the fear of the unknown paralyse your strategic vision. Watch or listen now to forge a path through uncertainty with insight and empathy: https://lnkd.in/erbyQF-w

How can a leading gambling harm prevention consultancy like EPIC Global Solutions scale effectively in today's digital landscape? Using DiGence® framework, we conducted a deep dive into EPIC's digital landscape, pinpointed opportunities for improvement, and crafted a data-driven roadmap with prioritised initiatives. Learn more about this success story and its impact: https://lnkd.in/en_TQWnF #Digital_Diagnostics

Intrigued by the potential of AI but unsure about the costs? Confused by the different spending options and want to know what really works? During this interactive webinar, Lindsay J., CEO of Geeks Ltd, will guide you through the realities of AI budgeting. Expect a straightforward talk on what to do, what to avoid, and real stories of budgeting trials. Expect to learn: - Tips on how to spend wisely on AI without overspending. - Insights into common mistakes businesses make and how to steer clear. - Real scenarios that show the results of both good and bad budgeting decisions in AI. This webinar is perfect for business leaders who want to invest smartly and get the most value out of their AI initiatives. Secure your spot now here: https://lnkd.in/eRtMDg7b

Storytelling by two of our favourite storytellers; Somayeh Aghnia FBCS and Lazar Dzamic. #thestoryofYOUandAI #greatlistenalert