Steneral Consulting

Yardi Product Support Analyst

Steneral Consulting Cleveland, OH

100% onsite role in Cleveland, OH, must be local and under 60-70 mins

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Successful candidates will have 3-5 years of proven experience supporting YARDI Voyager 7s/8 GL, Fixed Assets, Multi-family, Residential, Affordable, etc.

Yardi Product Support Analyst Job Responsibilities Include

  • Support end-users with system and user issues, troubleshooting and doing root-cause analysis of issues
  • Work with vendor and Yardi Administration team for system-related issues
  • Train and mentor current team on the intricacies of Yardi systems

Qualifications

  • Bachelors degree preferred.
  • Minimum 5 years of experience in technical support; 3 years minimum of experience supporting Yardi. Yardi Voyager 7s/8 GL, Fixed Assets, Residential, Affordable, Multifamily, etc. Required.
  • Experience in supporting a team through implementation and integration is helpful
  • Team Leadership experience required
  • Exemplary professionalism and communication skills are essential to the success of this individual
  • Seniority level

    Associate
  • Employment type

    Contract
  • Job function

    Information Technology
  • Industries

    Software Development

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