Community Transit

Manager- Diversity, Equity & Inclusion (DEI)

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Heather Dolman

Heather Dolman

Senior Recruiter - Community Transit

As the Manager of Diversity, Equity and Inclusion, you will focus on organizational culture development, program development and management, and internal training to further our commitment to foster an inclusive and equitable workplace. We believe diversity strengthens our teams and leads to innovative solutions that drive our success. Your role will involve collaborating with departments to develop and implement strategies that foster more inclusive workplace and operating environments. You will work closely with leadership to drive cultural change and create opportunities for all employees and customers to thrive.

Essential Duties

  • Work closely with senior leadership to develop and implement a program that sets strategies for creating a more inclusive organizational culture to strengthen the employee and customer experience. Apply change management principles to strategy implementation.
  • Provide guidance and support to managers and employees on DEI related matters by building shared understanding, addressing bias, and fostering inclusive leadership practices.
  • Develop and implement comprehensive DEI training programs tailored to the needs of different departments and levels within the organization. Design and deliver workshops, seminars, and other learning opportunities to promote awareness and understanding of diversity, equity, and inclusion issues. Develop and implement initiatives to create a shared understanding of the connection between an equitable and inclusive culture to employee success.
  • Leverage processes and programs to integrate DEI principles into recruiting and onboarding processes and ongoing, professional development and career growth. Monitor employee life cycle processes to meet equal opportunity guidelines that prevent unconscious biases. Partner with colleagues to help provide a DEI lens and promotion to initiatives.
  • Conduct assessments and surveys to measure the effectiveness of DEI training programs and initiatives, and use data to drive continuous improvement. Define and monitor key performance indicators (KPIs) to measure the effectiveness and impact of initiatives.
  • Supervise the work of assigned staff, prioritizing and assigning work. Set goals and evaluate performance, providing timely and appropriate feedback, coaching and recognition. Identify training and professional development needs and monitor progress. Make hiring, termination, and disciplinary recommendations. Promote diversity, equity and inclusion principles in all staff programs and activities.
  • Perform other duties of a similar nature or level, as assigned.

Requirements

Minimum Qualifications

  • Five or more years of experience in a similar role, with focus on DEI training and organizational culture development.
  • Three or more years of experience partnering with cross-functional teams and senior leadership to drive cultural change.
  • Bachelor’s degree in Human Resources, Organizational Development, Diversity & Inclusion, or a related field.

An equivalent combination of education and experience to successfully perform the job duties is also accepted.

Knowledge Requirements

  • Organizational development strategies and principles.
  • Leadership and mentorship principles
  • Change management approaches
  • Diversity, Equity & Inclusion principles and best practices.
  • Effective communication and engagement practices with diverse audiences.
  • Data analysis methods

Skill Requirements

  • Fostering an inclusive workplace by valuing and leveraging diversity, equity, and inclusion to uphold Community Transit’s Core Values and achieve the organization’s vision and mission. Inspiring and fostering team commitment, pride, and trust. Facilitating cooperation and motivating team members to accomplish group goals while treating others with courtesy, sensitivity, and respect.
  • Effective leadership. Building trust, delegating responsibility, influencing teams, and ensuring alignment with agency goals.
  • Relationship building and strong interpersonal communication
  • Collaborating cross-functionally
  • Excellent written and verbal communication
  • Public speaking and presenting
  • Customer service and empathetic listening
  • Project management
  • Time management, organization, and adjusting to changing priorities
  • Analyzing data and metrics to assess impact of DEI initiatives and continuous improvement and using data to drive decision-making
  • Problem solving
  • Process improvement
  • Change management
  • Proficiency with Microsoft Office tools

Preferred Skills And Knowledge

  • Masters Degree in Human Resources, Diversity & Inclusion, or a closely related field.

Working Conditions

100% of your work will be performed in an office environment and requires you to operate standard office equipment and keyboards. You will be required to move throughout and between different office buildings and may need to complete tasks in noisy environments. Hybrid telework is available for most administrative personnel.

Application and Selection Process

  • Only on-line applications accepted.
  • Applicants for this job may be considered for other openings up to six months after the date this position is filled.
  • Applicants who meet the minimum requirements may be scheduled for an interview as well as a variety of tests to demonstrate knowledge, and skills for the position. The evaluation process may include interviews, background check, reference checks and various performance tests.

Employee Benefits

  • Employees (and their families) are covered by medical, dental, vision, basic life and disability insurance.
  • Employees participate in the Public Employees Retirement System (PERS) and have the option to enroll in the agency’s deferred compensation plan.
  • In addition to WA Paid Sick Leave, employees in this position, accrue of 24 days of Paid Time off (192 hours) in their first year and ten (10) paid holidays throughout the calendar year.
  • Full list of all benefits and details can be found here

If you are related to, or share the same living quarters of a current Community Transit employee, please let your Human Resources Recruiter know as your eligibility for this position may be affected.

Community Transit provides a tobacco-free and drug-free work environment. As a recipient of federal funds, Community Transit is an Equal Opportunity Employer and does not unlawfully discriminate on a basis prohibited by Federal, State or Local law. We value and encourage diversity in our workforce. EOE AA M/F/Vet/Disability. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.
  • Seniority level

    Mid-Senior level
  • Employment type

    Full-time
  • Job function

    Human Resources, Management, and Project Management
  • Industries

    Community Services, Public Assistance Programs, and Truck Transportation

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