Junior Systems Administrator

JOB SUMMARY: Responsible for the design, implementation, maintenance, troubleshooting and support of critical banking system processes, the administration and project implementation of outsourced Fiserv Premier products and platforms, Fiserv case management, peripheral systems and software applications including Finastra Laserpro and the functionality and template builds. Responsible for managing, administering, modifying, maintaining, repairing, and documenting various organization operating and support systems. Ensures the stability, security, and reliability of all systems, and network infrastructure, as well as assisting with the development and implementation of various IT projects, while aligning IT strategies with the goals of the Bank of Bridger.

REPORTS TO: CIO/CISO

ESSENTIAL FUNCTIONS:

• Responsible for the stability, security, and reliability of all servers, systems, and network infrastructure.
• Manage critical Fiserv Premier banking processes, software, and outsourced systems including updates, case management and implementation.
• Implements changes to the Bank’s systems, taking into consideration user needs, security, complex system requirements, and ensuring these changes minimize systems downtime.
• Performs system and network administration tasks, including installation, configuration, and maintenance of servers, switches, firewalls, VOIP phone systems, and other hardware and software.
• Independently troubleshoots system issues and makes changes to resolve issues, following defined policy.
• Monitors system performance and responds to alerts and incidents in a timely and efficient manner.
• Implements and manages a data backup and recovery plan in the event of system failures or disasters.
• Develops and maintains system documentation, policies and procedures, as well as performs common scheduled tasks.
• Collaborates with other IT team members to plan and implement various IT projects, including software installations, upgrades, and migrations.
• Participates in the development of IT security policies, procedures, and protocols to ensure the security of the data and systems.
• Conducts audits, scans, and assessments of the systems and network infrastructure to identify and resolve security vulnerabilities and compliance risks, while proposing controls for mitigating risks to services or data.
• Offers consultation and recommendations on potential enhancements, initiatives and projects.
• Assist in developing long-term strategies and capacity planning for meeting future technology and solution needs.
• Aids in the development of business continuity and disaster recovery plans.
• Provides knowledgeable support and guidance to end-users on hardware, software and network issues.
• Other duties as assigned.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

·        Fiserv Premier product and platform knowledge.

·        Self-starter.

·        Dependability. 

·        Confidentiality. 

·        Able to establish and maintain effective relationships with managers, and employees.

·        Tact, courtesy, and good judgment.

·        Thorough and detail oriented.

·        Experience with software platform integration.

·        Proficiency in Microsoft Office, Adobe, and ticketing systems.

·        Project management.

ACCEPTABLE EXPERIENCE AND TRAINING:

·     High school diploma

·     Any equivalent combination of experience and training which provides the required knowledge, skills, and abilities

·     Certifications in Network+; Security+ preferred, not required.

·     Server, desktop, networking, LaserPro, experience preferred.

Benefits include medical, dental, vision, 401(k) and paid leave. Salary commensurate with experience.

The duties and responsibilities of this position are not limited to this description and the Junior Systems Administrator may perform a combination of other functions when needed.

Location could be in Red Lodge, MT or Bridger, MT