Full-time IT Technician to perform duties onsite in the San Diego, CA office. Image computers for company new hires. Set up employee computers on desktops. Troubleshoot basic Windows computer issues. Replace printer toners. Ship IT equipment to remote offices. Inventory computer equipment. Recover IT equipment from remote personnel.
Requirements:
Experience with basic IT infrastructure services and protocols
Experience with PC hardware repair of laptops, desktops, and servers
Strong verbal and written communication
Excellent analytical and problem-solving skills
Ability to work well in teams
Strong work ethic and attention to detail
Duties and Responsibilities:
Assist in performing hardware and software installation procedures
Perform software configuration on stand-alone computers and laptops
Provide support in diagnosing hardware and software issues and troubleshooting activities
Assist in maintaining Asset Inventory
Assist in handling data migration duties
Document all processes in reference manuals for training and guidance
Take user support requests and take measures to fulfill requests
Assist in hardware and software inventory management
Handle periodic maintenance of hardware and software
Troubleshoot equipment such as printers and scanners and other peripherals
Handle researching options and research computer bugs and their solutions
Handle IT-related documentation and make sure that all IT supplies are available
Assist in gathering user requirements and developing appropriate reports for IT professionals
Provide users with ongoing assistance in their information technology problems
Coordinate vendors for the acquisition of equipment and software
Provide support in setting up end-user training activities
Company Description:
Mutual of Omaha is a Fortune 300 Company. Mutual of Omaha Mortgage is inspired by hometown values and a commitment to being responsible and caring for each other. We exist for the benefit of our customers and employees.
We offer an extensive compensation package. Benefits include Medical, Dental, and Vision insurance, company paid life insurance, 401K with a generous employer match and additional benefits such as Free Legal Services and an Employee Loan Program.
Mutual of Omaha Mortgage is a full service lending company offering both Forward and Reverse Mortgage products including a complete line of residential mortgage, refinancing, specialty, and HECM loans. We employ a knowledgeable staff of experienced Loan Officers with an operations team that is second to none. If you are interested in joining a team that promotes from within and works together toward a common goal of helping customers with their mortgage needs please review and apply for our opening!
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Seniority level
Entry level
Employment type
Full-time
Job function
Information Technology
Industries
Internet Publishing
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