Group Specialist Outbound Sales
Group Specialist Outbound Sales
Norwegian Cruise Line Holdings Ltd.
Sunrise, FL
See who Norwegian Cruise Line Holdings Ltd. has hired for this role
Job description
DUTIES AND RESPONSIBILITIES:
Promotes sales to direct consumers by initiating calls, acting on leads and/or prospects in order to identify travel needs, present/explain Norwegian Cruise Line products and make travel recommendations (focusing on groups of 5+ cabins).
Establishes and maintains quality customer relationships by delivering exceptional customer service, establishing rapport, identifying and meeting customer needs and expectations to include meeting customer retention goals and following up with consumers as necessary, in order to close sale and meet/exceed revenue goals.
Builds and maintains effective relationships with new and existing consumers. Maintains consumer prospect lists/contact database in order to identify client travel trends; Proactively and consistently seeks opportunities to promote and sell Norwegian Cruise Line products based on client travel history.
Acquires in depth industry and company knowledge in order to articulate cruise product features, benefits, pricing and make recommendations to include promotions, itineraries, and auxiliary products such as stateroom upgrades, onboard credits and other shipboard amenities.
Attends and actively participates in daily team meetings or relevant sales training in order to ensure appropriate sales techniques are being used and accurate information is being communicated to direct consumers.
Participates in department approved mass e-mail campaigns targeting specific guests' profiles.
Perform other job related functions as assigned.
EDUCATION: High School Diploma or equivalent; Bachelor's degree in Marketing, Business Administration or related field preferred.
EXPERIENCE: Minimum one year of sales experience; 2 years sales experience preferred. Cruise sales a plus.
KNOWLEDGE AND SKILLS: Must have excellent verbal communication skills, in order to effectively communicate with direct guests on the telephone and internally. Must maintain strong working knowledge of Norwegian Cruise Line's products, including the current fleet and ship itineraries. Must be able to multi-task and work in a high energy sales environment that is goal/quota driven. Adherence to strictly enforced dress code required.
To Executive Search Firms & Staffing Agencies: NCLH does not accept unsolicited resumes from any agencies. All unsolicited resumes will be considered NCLH property, and NCLH will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting the NCLH Human Resources Talent Acquisition Department.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Compensation package:
- Bonus opportunities
- Commission pay
Schedule:
- Monday to Friday
- Weekends highly encouraged
-
Seniority level
Not Applicable -
Employment type
Full-time -
Job function
Sales -
Industries
Travel Arrangements
Referrals increase your chances of interviewing at Norwegian Cruise Line Holdings Ltd. by 2x
See who you knowFeatured Benefits
Inferred from the description for this job
-
Medical insurance -
Dental insurance -
Vision insurance -
401(k)
Get notified about new Sales Specialist jobs in Sunrise, FL.
Sign in to create job alertSimilar jobs
People also viewed
-
Sales Development Representative
Sales Development Representative
-
Retail Sales Associate
Retail Sales Associate
-
Sales Associate
Sales Associate
-
Sales Development Representative
Sales Development Representative
-
Sales Associate
Sales Associate
-
Clinical Sales Representative - 62
Clinical Sales Representative - 62
-
SALES ASSOCIATE in ARDMORE, AL S21483
SALES ASSOCIATE in ARDMORE, AL S21483
-
Full Time Sales Trainee
Full Time Sales Trainee
-
Beverage Sales Representative
Beverage Sales Representative
-
Sales Rep needed in Costco - $22/hr. Plus Bonus & Commission
Sales Rep needed in Costco - $22/hr. Plus Bonus & Commission
Looking for a job?
Visit the Career Advice Hub to see tips on interviewing and resume writing.
View Career Advice Hub