Generalist, Immunization Program

Position Description

Harris County Public Health has earned the 2023 Best Place for Working Parents Business Designation.

About Harris County Public Health:

Harris County Public Health (HCPH) includes a network of more than 700 public health professionals working together to improve health outcomes for the third most populous county in the United States. HCPH provides a multitude of services such as medical and dental services, community programming, and health education for the approximately 2.3 million people in unincorporated Harris County. Through its core values of innovation, engagement, and health equity, HCPH strives to bring meaningful solutions to public health issues while keeping Harris County healthy and vibrant.

Position Overview:

Under general supervision, the Immunization Program Generalist will ensure program compliance with the Texas Vaccines for Children (TVFC), Adult Safety Net (ASN) provider manual, and the COVID-19 Provider Policy. This position entails a collaborative effort with local health agencies, private physicians, community groups, and Public Health Clinics, emphasizing vaccine management quality assurance, provider training, and public health outreach. Individuals in this role will be responsible for managing TVFC and ASN vaccine ordering and tracking, maintaining a filing system, handling phone calls, transferring vaccines, and performing general office tasks like faxing and copying. The Immunization Program Generalist is also responsible for responding promptly and effectively to emails, completing and submitting reports by deadlines, maintaining a list of stakeholders and providers for community engagement in immunizations, and keeping a resource list of local medical providers for travel vaccines. Additional duties involve assisting with TVFC provider enrollment, and training, ensuring adherence to program rules, educating stakeholders about TVFC and ASN programs, possibly serving as a secondary coordinator, and responding to vaccine storage alarms, which may require availability during irregular hours.

The Immunization Program Generalist is expected to work well with the public and staff members and have strong written and oral communication skills.

Duties and Responsibilities:

• Administrative Support: Maintains filing systems, manages phone communications, handles vaccine transfers, and performs general office tasks.
• Communication and Reporting: Responds promptly to emails and completes and submits all reports by deadlines.
• Stakeholder Engagement: Maintains and communicates with a list of stakeholders and providers to increase community involvement in immunizations.
• Resource Management: Maintains a compiled list of local medical providers and vaccination sites for traveling vaccines.
• Provider Enrollment and Training: Assists with TVFC provider new enrollment, conducts provider training, and ensures adherence to program rules.
• Educational Outreach: Provides education about the TVFC and ASN programs to stakeholders.
• Program Coordination: Potentially serves as a secondary coordinator for the TVFC and ASN program.
• Emergency Response: Responds to vaccine storage alarm systems, including during irregular hours.
  
  
  

Harris County is an Equal Opportunity Employer

https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx

If you need special services or accommodations, please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net

This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.

Requirements

Education:

• Bachelor's degree in Public Health, Nursing, Health Administration, or a related field.
  
  
  

Experience:

• At least three (3) years of experience working in a public health or healthcare setting.
• At least one (1) year of experience in operational support.
  
  
  

Knowledge, Skills and Abilities:

• Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook)
• Strong written and oral communication skills, and ability to multi-task and adjust priorities as needed
• Self-directed with a high degree of critical thinking, independent judgment, problem solving ability
• Ability to analyze and report complex financial information to reach sound conclusions and make practical recommendations
• Ability to maintain confidentiality when dealing with sensitive information
• Ability to work well with public and staff members
• Must use your personal mobile device for our Multifactor Authentication process
  
  
  

Core Competencies:

• Ability to obtain and filter information, identify, and address key issues relevant to the achievement of strategic organizational goals
• Exceptional project management skills to manage a variety of projects simultaneously
• Positively influence all levels within the organization to drive change and enable effective coordination
• Ability to create strong, positive working relationships
• Previous experience building and managing high performance teams
• High-level of flexibility in fast-paced environments
• Must be a Systems-level thinker
• Proactive, self-motivated, and mission-driven
• Progressive, intrapreneurial leadership style to enable systemic change
  
  
  

Leading Change

• Creates strategic change within and outside the organization to meet organizational goals
• Develops new insights into situations, encourages new ideas and innovations
• Takes a long-term view and builds a shared vision with others, acts as a catalyst for organizational change
• Deals effectively with pressure; remains optimistic and persistent even under adversity.
• Recovers quickly from setbacks
  
  
  

Leading People

• Fosters an inclusive workplace where equity, diversity, and individual differences are valued and leveraged to achieve the vision and mission
• Develops the ability of others to perform and contribute to the organization by providing ongoing feedback and providing opportunities to learn through formal and informal methods
• Fosters and inspires team commitment, spirit, pride, and trust. Facilitates cooperation and motivates team members to accomplish group goals.
• Holds self and others accountable for measurable high-quality, timely, and cost-effective results
• Anticipates and meets the needs of internal and external customers
• Makes well-informed, effective, and timely decisions
  
  
  

Building Coalitions

• Develops networks and builds alliances, collaborates across boundaries to build strategic relationships
• Identifies external and internal politics that impact the work of the organization
  
  
  

Interpersonal Abilities/Personal Characteristics

• Treats others with courtesy, sensitivity, and respect
• Behaves in an honest, fair, and ethical manner and models high standards
• Assesses and recognizes own strengths and weaknesses
  
  
  

Communication

• Communicates clearly, effectively, and persuasively both orally and in writing
• Writes in a clear, concise, organized, and convincing manner for the intended audience
  
  
  

Diversity, Equity, Inclusion

• Encourage a respectful and collaborative work environment that recognizes and celebrates diversity, equity, and inclusion
• Identify inequitable practices and policies and assist in implementing strategies to ensure equitable outcomes
• Demonstrate awareness and respect of cross-cultural differences and create inclusive programmatic solutions
• Practice cultural humility to build honest relationships with co-workers and the community that will ultimately enhance workplace culture and deliver better community health program
  
  
  

NOTE: Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications .

Preferences

Education:

• Preferred Master’s degree in Public Health, Health Administration, Nursing, or a closely related field.
  
  
  

General Information

Position Type, and Typical Hours of Work:

• Full Time | Regular
• Monday - Friday; 8 am - 5 pm
• Must be willing to flex work hours when required, including weekends.
• Expected to travel within Harris County jurisdiction.
  
  
  

Work Environment:

• This job operates in a professional office and clinical environment.
• This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
  
  
  

Physical Demands:

• This is a largely sedentary role; however, some duties would require the ability to lift up to 20 pounds and bending & standing for periods at a time.
  
  
  

Work Location:

• 1111 Fannin St, Houston, TX 77002
  
  
  

Employment may be contingent on passing a drug screen and meeting other standards.

Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.