The Enterprise Sales Engineer (ESE) is a remote, field technical management role that interacts directly with Brivo Customers & Resellers to establish a high-level understanding of Brivo solutions via formal sales and technical presentations/discussions. The ESE will also help the Enterprise Sales Team respond to requests for proposals and requests for information, perform product demonstrations, and answer dealer and end-user questions. *This is a remote position located in the Central United States.
Responsibilities
Assist in the sales growth of enterprise customer accounts globally
Assist in implementing programs to improve overall end-user performance
Act as a key sales/technical advisor and advocate for Brivo and third-party products
Represent the company and product to customers and at field events
Create, publish, and maintain technical documents
Convey customer requirements to product management teams
Assist in the coordination of customer projects
Assist in the development of Brivo University training courses
Provide remote and on-site assistance as needed with escalated technical support issues
Deliver technical overview training as well as Certification Training on Brivo products
Provide technical sales assistance, including system demonstrations and presentations to resellers and end users
Qualifications
3+ years of relevant experience in access control and physical security; pre-sales technical and/or engineering experience preferred
Bachelor’s degree or equivalent experience
Prior experience creating written responses to functional and technical requirements for Request for Information (RFI) and Request for Proposal (RFP)
Prior experience delivering pre-sales, technical training content, and product demonstrations to resellers and end-users
Prior experience creating a bill of material (BOM)
Excellent communication skills, both verbal and written
Demonstrate self-confidence, energy, and enthusiasm
Present ideas, expectations, and information in a concise, well-organized way
Must have the ability to lift 50 lbs
Ability to travel 50-70% and live near a major airport; a valid passport is required
About Us
Brivo, Inc., created the cloud-based access control and smart spaces technology category over 20 years ago and remains the global leader serving commercial real estate, multifamily residential, and large distributed enterprises. The company’s comprehensive product ecosystem and open API provide businesses with powerful digital tools to increase security automation, elevate employee and tenant experience, and improve the safety of all people and assets in the built environment. Brivo’s building access platform is now the digital foundation for the largest collection of customer facilities in the world, protecting over 600 million square feet across 60+ countries. Brivo is privately held and headquartered in Bethesda, Maryland. Learn more at
Brivo is an Equal Opportunity/Affirmative Action Employer
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Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Industries
Internet Publishing
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