Director, Strategic Sourcing, Retail Experience & Marketing

Your role at Sephora:

As a Director of Strategic Sourcing, you will be responsible for developing strong and effective business partner relationships by bringing deep category and industry expertise, continuously driving process improvements and working closely with cross-functional teams and business leaders to develop and implement global spend strategies across the categories that contribute to a positive customer retail experience including but not limited to Marketing, Facilities, and Retail Operations functions. The Director will closely partner with the Strategic Sourcing leadership and Accounts Payable teams to continuously improve and deliver a detailed Source to Pay user experience for the end-users.

Reporting to the Vice President of Strategic Sourcing, this role is focused on positioning our organization as a trusted partner to our internal clients to increase spend under management, standardize and streamline processes, and implement strategic sourcing strategies that deliver tangible value to the business while increasing internal customer satisfaction. The leader is responsible for leading teams of category managers to support over $1B+ in annual spend across multiple categories such as Marketing (e.g. Media, Agency, Events,), Corporate Shared Services (e.g. Facilities, Real Estate, Construction, Professional Services,), and Retail Operations (e.g. Fixtures, Packaging, Supplies, Maintenance Services) categories.

The Director must be able to use experiences to deliver significant value to key stakeholders in strategic planning, category management, risk assessment, spend analysis, price, and contract negotiations. In addition, you will:

• Develop and build strong relationships with key stakeholders and be recognized as a valued partner, and influence business decisions through demonstration of strategic mindset and deep sourcing process and category expertise.
• Collaborate annually with the business unit and Finance on strategic cost savings targets and project plans.
• Continually improve supplier performance through effective contracts and supplier performance management methodologies.
• Achieve year-over-year improvements in Indirect spend, focusing on quality and service.
• In partnership with department subject matter experts, create and execute RFPs as needed.
• Strategize across categories/departments to identify opportunities for gained efficiencies and cost-effectiveness in supplier negotiations.
• Conduct all phases in developing complex contracts, including drafting statements of work, request for proposal creation, and contract evaluation and negotiations.
• Build project plans and timelines to ensure key milestones are being captured and met as it relates to the sourcing process.
• Effectively communicate status updates to key stakeholders, including timely identification and escalation/resolution of issues.
• Work closely with legal and business partners to negotiate the most optimal contracts in both business and legal terms.
• Ensure active workload balancing, prioritization, execution, and KPI management of the strategic sourcing team for effectiveness and efficiency improvements.
• Participating actively to improve Sephora's Source to Pay Processes, Policies, Automation, Sustainability, Supplier Diversity, and 3rd party Risk goals.
• Demonstrate our Sephora values of Passion for Client Service, Innovation, Expertise, Balance, Respect for All, Teamwork, and Initiative.

We’re excited about you if you have:

• 12+ years of corporate/retail level strategic sourcing experience with significant people management experience building and coaching expert teams
• Expertise with multiple indirect spend categories and associated sub-categories, including strategy formation, stakeholder alignment, and negotiations in an omnichannel retail environment
• Ability to build effective, strategic relationships with key stakeholders, team, and the Vice President of Strategic Sourcing to drive and execute sourcing strategies to drive and deliver results
• Experience managing and developing direct reports
• Ability to summarize complex business issues and evaluate sourcing opportunities for improved functionality, cost savings, and SLAs
• Excellent project and timeline management skills to manage sourcing projects end-to-end, from project intake, onboarding to project closure, operationalization, transition, and governance
• Facilitate and lead effective team meetings with cross-functional partners
• Excellent interpersonal skills with the ability to prioritize and multi-task in a fast-paced environment
• Experience with developing and evaluating statements of work, risk analysis, contract writing, and market research
• Experienced and skilled negotiator with the utilization of flexible strategies
• Experience conducting spend data analysis and strategic planning with business partners
• Ability to successfully influence both internal and external partners
• Excellent communication skills, including oral, written, and interpersonal. Experience interfacing with senior-level stakeholders
• Advanced analytics, excel, presentation, data visualization, and Sourcing tools skills (required)