The Total Rewards Director enhances employee experience through competitive compensation and benefits offerings while establishing the Total Rewards team as a reliable, service-oriented source of information and support.
Essential Functions
Lead the strategic planning, design, and administration of employee health, welfare, and retirement plans
Manage relationships with external vendors, consultants, and third-party administrators including contract negotiations
Develop the company’s compensation practices, programs, policies, and guidelines
Develop, deploy, and manage market-based compensation structures to include accurate and current job descriptions, salary ranges, position leveling, and target incentives
Provide leadership and development opportunities for Total Rewards team
Manage internal and external compliance audits and continually assess programs and practices to ensure adherence to regulatory requirements. Ensure all plan documentation is current and readily available
Develop internal reporting and analytics to increase visibility to relevant total rewards metrics and KPIs
optimization of broker services, and developing benefits strategies that are compelling and competitive while pursuing cost savings opportunities
Stay up to date on regulatory changes, industry trends and best practices in total rewards. Educate and share insights proactively with others
Partner with other HR leaders, Finance, and external resources to ensure adequate forecasts and calculations of expenditures for budgeting and reporting
Oversee the administration of leaves of absence and work closely with Safety Director to maintain awareness of open workers compensation claims
Investigate issues exhaustively to fully understand root causes and sustainable solutions
Actively communicate and promote benefits programs, wellbeing, and employee education. Also proactively communicate announcements, training opportunities, and employee meetings
Maintain strong command of Payroll, Benefits, and Compensation functionality in HRIS. Troubleshoot as needed, oversee successful integrations and file feeds, and represent the team on issues that require escalation
Manage organization of 401(k) Fiduciary Committee materials, meetings, and action plans
Perform internal audits to monitor payroll practices, 401(k) accuracy, benefits enrollments and communications, application of leaves of absence, compensation equity, and so on
Ensure employee requests are responded to in a timely manner with a caring, service-oriented approach.
Create processes and policies as needed, ensuring both are up to date at all times
Develop and deliver or procure various training and development topics for the organization. Topics to include navigation of benefit offerings, wellness initiatives, compensation management, data privacy laws, and so on
Essential Skills And Abilities
Proficiency in current employment, benefits, wellness, and compensation related laws to include ACA, COBRA, EEO, EPEWA, ERISA, HIPAA, FLSA, FMLA, & GINA
Proficiency in group health insurance practices and self and fully insured administration methods
Strong understanding of compensation practices and building compensation structures that include various incentive plans
Working knowledge of payroll, both the capability of running payroll and also in staying current on new tax and wage & hour laws
Experience selecting and managing external consulting relationships, including benefit brokers and benefit providers
Excellent organization, prioritization and customer service skills to effectively follow-up on complex and detailed work activities
Demonstrated experience in project management and process improvement
Excellent written and oral communication skills
Analytic approach: able to identify rules, principles, or relationships that explain facts, data, or other information
Experience with budget forecasting and accounting as they related to total rewards
Strong interpersonal skills: Empathy, friendliness, courtesy, tact, respectfulness, concern, and a genuine desire to help others
Impeccable attention to detail; assures work product is accurate and dependable
Flexibility: Able to adapt behavior or work methods in response to new information, changing conditions, or unexpected obstacles.
Able to effectively prioritize, then reprioritize as needed according to shifting business needs
Comfortable in ambiguity. Able to apply experience, creativity, and sound judgement in the absence of clear direction or existing standards.
Able to think creatively and strategically to develop new insights into situations and innovative solutions to problems.
Strong experience working with HRIS: implementation of systems, learning new systems, training others on systems, and optimizing existing systems
Diligent team orientation. Focused on outcomes as they relate to team members, demonstrated commitment to and support of the team, willing to take on tasks and responsibilities outside of normal job duties in the interest of helping teammates and positioning others for success
Strong business acumen. Able to understand business strategy and prioritize according to current business issues
Change champion: able to lead change throughout the organization through listening, empathizing, proactively engaging others, and sharing a vision
Excellent planning, organizational, problem solving and decision-making skills
Education/Certification
BS or BA degree with concentration in business management, human resources, finance, or accounting
Experience
At least 8 years of experience in total rewards or 5 years in total rewards combines with experience in adjacent function
At least 3 years of experience managing and developing others while leading successful teams
Experience supporting both manufacturing and corporate employees strongly preferred
Seniority level
Director
Employment type
Full-time
Job function
Human Resources
Industries
Food and Beverage Manufacturing
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