Intro: Hello, prospective candidates! I'm Neil, the owner of Boba Tea Protein. We're currently an ambitious yet relaxed 11-person team, passionately striving to make the boba industry a little healthier. Our mission is no small feat, and we're searching for someone who understands fitness, sports nutrition / wellness powdered supplements, and Asian culture to join our customer service team!
In short, we're looking for your archetypal "gym bro" who can do customer service work to join the team.
How to apply:
Apply by clicking the "Apply" button above or copy and pasting the link below.
As a Customer Service Representative of Boba Tea Protein, you will need to come with a good amount of knowledge of sports nutrition supplements such as...
Differences between whey protein isolate and whey protein concentrate
What a pre-workout is
How many grams of protein per day you need when on a regular lifting regimen.
Etc.
Your primary responsibilities will revolve around making sure all customer touch points are responded to in an uplifting, informative, and timely manner.
Key Responsibilities:
Come into the job with a solid foundational knowledge sports nutrition and wellness powdered supplements.
Respond to inbound customer inquiries through email, social media DMs, and social media comments.
Assist with anything that the marketing or ops team may need assistance with such as, but not limited to, packing boxes, building set designs, various errands, etc.
Be enthusiastic to participate in our TikToks by either actually being in them as a character or filming if necessary.
Experience and Key Skills:
Knowledge of sports nutrition / wellness powdered supplements.
Uplifting, friendly, and humorous personality.
Able to type fast.
Google Suite (Google Docs, Google Sheets, Google Forms, Google Slides, etc)
No prior customer service experience required, but very much preferred.
Qualifications:
No degree required.
If you're ready to make a healthy difference in a beloved industry and thrive in a startup atmosphere, we invite you to join our team of boba enthusiasts. Apply now to be a key player in our mission to take Boba Tea Protein to new heights and beyond!
Perks:
80 hours (10 days) vacation PTO annually
48 (6 days) hours sick days PTO annually
10 company holidays PTO
Free Boba Tea Protein
Gym membership stipend
*All benefits are non-contractual, and Boba Tea Protein may amend, terminate, or enhance them as deemed appropriate.
Employment type
Full-time
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