Syntricate Technologies

Citrix Application Support Specialist

Syntricate Technologies Parsippany, NJ
Syntricate Technologies

Citrix Application Support Specialist

Syntricate Technologies Parsippany, NJ
1 month ago
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Job Title: Citrix Application Support Specialist

Location: Parsippany, NJ (Hybrid)- Local Only

Job Type: Full-Time Only (NO C2C)

Specific Responsibilities

  • Provides primary technical ownership of the firm's software applications
  • Understand concepts of layered infrastructure security (firewalls, DMZ, IDS, virus protection, network segmentation & authentication, monitoring, logging, alerts)
  • Ability to build and deploy Citrix VDI, XenApp disks
  • Perform Citrix XenApp administration such as server generation, application install/testing, applications reporting, determining application assignment, or similar
  • Assist with administration of Microsoft Teams, OneLogin, Group Policy, Resilio, Cylance
  • Ability to Troubleshoot (L3) Citrix Issues post migration
  • Coordinates, documents and manages software upgrades
  • Manages server backups, disaster recovery procedures, and business continuity plans to mitigate potential risks
  • Documents application customizations in such a way that the firm is able to identify the current status of the application, its underlying infrastructure and utilize the documentation as a basis for training curriculum development
  • Troubleshoots application errors and coordinates vendor support where necessary follows through until problem is resolved
  • Keeps current environment updated and functioning efficiently, securely, highly performing, highly available and plans for disaster recovery
  • Prioritizes, identifies, researches and resolves technical problems

Qualifications:

  • Knowledge of Citrix Studio, Citrix Director, MCS, PVS, App Layering, FAS, Cloud Connectors, FSLogix
  • Basic Project Management skills
  • Ability to install, maintain and upgrade third party custom software solutions
  • Understand hardware requirements, write technical specifications and documentation
  • Experience with Root-Cause Analysis, strong analytical and problem solving skills
  • Ability to work both independently and as a member of a team
  • Ability to multitask and bring assigned tasks to completion
  • Good Scripting Knowledge using PowerShell
  • Prior experience in legal or financial services preferred

  • Seniority level

    Entry level

  • Employment type

    Full-time

  • Job function

    Information Technology

  • Industries

    Information Technology & Services

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