Are you joining MVNO Nation Africa? Catch Sean Casey's fireside chat with Kartik Mistry, Head of Standard Bank Connect (MVNO), Standard Bank Group, as they explore how expanding services has boosted customer engagement. 👉 http://spr.ly/604097HGp
CSG
Software Development
Englewood, Colorado 157,903 followers
CSG delivers innovative customer engagement solutions that help you acquire, monetize, engage and retain customers.
About us
CSG is a leader in innovative customer engagement, revenue management and payments solutions that make ordinary customer experiences extraordinary. Our cloud-first architecture and customer-obsessed mindset help companies around the world launch new digital services, expand into new markets, and create dynamic experiences that capture new customers and build brand loyalty. For over 40 years, CSG’s technologies and people have helped some of the world’s most recognizable brands solve their toughest business challenges and evolve to meet the demands of today’s digital economy with future-ready solutions that drive exceptional customer experiences. With more than 5,000 employees in over 20 countries, CSG is the trusted technology provider for leading global brands in telecommunications, retail, financial services and healthcare. Our solutions deliver real world outcomes to more than 900 customers in over 120 countries.
- Website
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https://www.csgi.com
External link for CSG
- Industry
- Software Development
- Company size
- 5,001-10,000 employees
- Headquarters
- Englewood, Colorado
- Type
- Public Company
- Founded
- 1994
- Specialties
- Business Support Solutions, Revenue Management, Customer Experience, Digital Transformation, Managed Services, IoT, 5G, Telecom, and OTT
Locations
Employees at CSG
Updates
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Customer loyalty in insurance is down 28% post-pandemic! Are you keeping up with the digital revolution? This blog by Chris McEachran explores 8 trends shaping the future of #insurance CX. 👇
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Are you looking for a roadmap for a risk-free migration? Look no further. Our “Migration Mastery” eBook provides you concrete steps, best practices, and industry insights to minimize pitfalls and ensure migration success. Download your eBook today! 👉 http://spr.ly/60479qldH
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Feeling lost in the CJO maze? Forrester can help! Customer journey orchestration (CJO) platforms are hot, but with so many options, choosing the right one can be overwhelming. Forrester recently released The Forrester Wave™: Customer Journey Orchestration Platforms, Q2 2024 that analyzes the nine top CJO platforms based on 30 criteria. Wondering how to pick the best one for YOUR business? We have good news: Our blog dives into Forrester's insights and shares three key tips to help you choose the right platform. Spoiler alert: CSG Xponent is a CJO Leader! #CustomerExperience #CX #CJO #ForresterWave #CustomerJourneys
Insights from the Forrester Wave ™: Customer Journey Orchestration Platforms, Q2 2024
https://www.csgi.com
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Learn more about omnichannel strategy by reading the full 2024 State of the Customer Experience report here: 👉 http://spr.ly/60439qYjT
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What differentiates a good payment vendor from a great one? We’ll be discussing what to look for in a partnership, a quality solution and more at our upcoming webinar, “What Good Looks Like: Making Payments Your Competitive Advantage” on Tuesday, July 16th at 2pm CDT. Join this lively discussion with Jeffrey Kump, President at CSG Forte and our guest speaker, Principal Analyst Lily Varon from Forrester. Register now 👉 http://spr.ly/60439mRAf
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Dive into the future of mobile technology! Join T-Mobile US, CSG, Radisys Corporation, and GSMA Intelligence experts as we discuss how 5G-A can revolutionize revenue streams for mobile operators. Get ahead with key insights and strategies for success. 👉 http://spr.ly/60469muQr
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Join Reid Jenkins, Greg Glass, and Rick Fernandez on Wednesday, July 10 at 1pm EDT for a webinar with the Fiber Broadband Association. Register now 👉https://lnkd.in/en9yWQnM
Fiber broadband is the future, and time to market is critical. Join us for a #webinar featuring a panel of solution and industry experts from CSG as they delve into strategies for delivering a cloud-native, integrated tech stack to enable and accelerate your fiber go-to-market plans. In this session, you'll learn: ✅ Essential considerations for delivering a future-proof fiber tech stack. ✅ How to streamline operations and efficiently onboard customers with integrated solutions. ✅ Proven strategies to minimize deployment time and maximize efficiency. ✅ Insights from CSG experts on the latest industry trends and best practices. 🗓️ July 10th, 2024 ⏰ 1:00 PM EDT Learn more and register below. ⬇️ https://buff.ly/3L6rAZB #Fiber #FiberBroadband #Internet #WiFi #Broadband #InternetForAll #tech
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CSPs are diversifying their approaches while upgrading their business support systems to provide B2B services. Gain insights into CSPs' investments in modern cloud architectures through this TM Forum report, supported by CSG.
BSS for B2B: Operators diverge on the path to cloud
https://www.csgi.com
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Product marketing manager in the financial services industry (Payments) with previous product management experience.
One month ago, I took part in a trail cleanup with fellow CSG volunteers. Yesterday, I had the chance to go back and run on the trail. It was great to see other runners, cyclists, and families enjoying it. This experience strengthened my belief in the importance of taking positive action and corporate initiatives that benefit our communities. Join us and other like-minded individuals around the world: #ChooseCSG #GlobalCleanUp #TakeAction
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