Deliveries that fit people’s lives

Ingrid Delivery Platform connects retailers, carriers and consumers to create a better shopping experience for everyone

The all-in-one platform for your deliveries

Checkout

Optimized Checkout

Multiple delivery options and transparent order tracking, built with your customers in mind. Now you can improve the entire online shopping experience, including pre-purchase and post-purchase stages.

  • Fast and flexible delivery options
  • Full-circle tracking
  • Efficient transport management
Tracking

Full-circle Tracking

No more dreaded 'Where is my order?' questions.
Keep your customers informed with e-commerce order tracking that begins instantly after the purchase.

  • All order events
  • Real-time updates
  • Branded tracking
Transport

Streamlined Transport

Make booking shipments more efficient, add new carriers, and cut transportation costs with a cloud-based transportation management system.

  • Book transports
  • Print labels
  • End to end control
In-store

Reinvented In-store

Brick-and-mortar stores? Turn them into e-commerce hubs and send out your online orders even faster with store-to-door delivery solutions.

  • Click and collect
  • Store to door
  • Same-day
Returns

One-click Returns

Returns shouldn't be such a headache. Increase customer satisfaction and brand loyalty with a fast and intuitive experience.

  • Exchanges and gift cards
  • Re-commerce suite
  • Data dashboard

Why retailers choose Ingrid

Scale your business with Ingrid’s delivery experience platform that tailors to your needs.

Data-driven delivery strategy

Set up smart delivery rules that decrease your net delivery cost.

Explore Checkout

Unlimited carrier connectivity

250+ carrier products at your disposal. Add any carrier, free of charge.

Explore Tracking

Faster and greener delivery

Lower emissions and send out orders faster with store-to-door solutions.

Explore Transport

Advanced order tracking

Reduce delivery anxiety and the number of customer inquiries.

Explore In-Store

Integrate with the best carriers

Entering new markets and scaling your business is a lot easier when you can offer the best carrier services.

Join forward-thinking retailers in the delivery-first era

Scale your business with Ingrid’s delivery experience platform that tailors to your needs.

“Through Ingrid's checkout optimization we are able to create the best possible delivery experience for all customers, while benefiting from both conversion uplift and lower net delivery costs.”

Nicklas Törnqvist,

Supply Chain Manager, Adlibris

“Six months after implementing Ingrid, we’ve seen a positive impact on the checkout experience. The conversion already increased by 15%.”

Jakob Dahlner,

Chief Ecommerce Officer, Elon

“Reducing the number of customer support tickets has been a joint effort where Ingrid’s brand new Tracking page played a big role.”

Adam Gudmundsson,

Head of Ecommerce, Ideal of Sweden

“Since we have a store network, we saw the possibility to go more local and utilize store capacity, lower our operating cost, increase customer satisfaction and, most importantly, lower our carbon footprint. With Ingrid’s help, we were able to make this happen.”

Maria Johansson,


Chief Operations Officer, Nudie Jeans

“Ingrid's A/B Testing proved that setting a higher shipping price deviates negatively on conversion by 2.45%, however, the test showed an increase of 4.2% in average order value. Customers are willing to add more to the cart.”

Marcus Svensson,

Head of Data Science, Babyshop Group

Improve your delivery experience

You’re one step away from scaling your business. Book a demo to find out more.