Is there a way to change the trainer's name and pups?

[LindaMS]

My daughter just bought a used DS Nintendogs Dachsund and Friends. Is there any way to erase the previous owner's info, so she can choose her pups and name the trainer the name she chooses? The game didn't come with a case or manual.
Thanks!

 

[angelwaveo6]

Try pressing A,Y,B,X and L1 and R1 all at the same time while the DS game is starting up.

 

[LindaMS]

Thanks so much! We got it to work.