MetLife’s Types of Plans and Coverage
You’ll find pet insurance plans at MetLife similar to what you’d find at the best pet insurance companies. MetLife offers an accident and illness policy, which is the most common type, and it also offers an accident-only plan for budget-minded pet owners who only want coverage for emergencies related to injuries. You can also add a preventative care plan for routine vet expenses.
Accident and Illness Coverage
MetLife’s “major medical plan” for pets covers accident- and illness-related medical expenses, including:
Accident-Only Coverage
You may be able to purchase a MetLife accident-only pet insurance policy. As the name implies, you’ll be covered for accident-related vet expenses such as hospitalizations, surgeries and diagnostics, but you won’t be covered for illness-related vet expenses. There is an exception for infections that results from an external injury.
MetLife Add-Ons
MetLife’s preventative care add-on covers expenses such as:
- Behavior training (if recommended by a vet for aggression or anxiety).
- EKG.
- Dew claw removal.
- Gastropexy.
- Heartworm treatment.
- Most vaccinations, such as rabies and feline panleukopenia virus (FVP).
- Nail trim.
- Parasite prevention.
- Radiograph screenings.
- Routine vet care.
- Tail docking.
- Teeth cleaning.
- Spaying and neutering.
- Supplements and vitamins.
What MetLife Pet Insurance Does Not Cover
Exclusions in pet insurance plans are typical and MetLife has several coverage exclusions, including:
- Breeding or conditions related to breeding.
- Cosmetic or aesthetic procedures.
- Elective surgeries.
- Grooming costs and routine nail trims.
- Health/travel certificates.
- Illness or injury caused by racing, coursing, commercial guarding, law enforcement or organized fighting of your pet.
- Microchipping.
- Non-prescription food.
- Obedience training.
- Organ transplants.
MetLife Pet Insurance Coverage Levels
Maximum Annual Limit Options
The cap on reimbursement your insurer will pay in a policy year is known as the annual coverage limit. MetLife offers the following annual coverage limits:
- $2,000
- $5,000
- $10,000
Deductible Options
A deductible is an amount you must pay toward vet bills before your coverage begins to reimburse you. MetLife offers the following deductibles:
- $50
- $100
- $250
- $500
Reimbursement Options
MetLife pet insurance insurance is reimbursement-based, meaning you’ll pay up-front for your pet’s medical expenses and submit a claim for reimbursement for problems covered by your policy. MetLife offers the following reimbursement options:
- 70%
- 80%
- 90%
What Are MetLife’s Pet Insurance Waiting Periods and Age Restrictions?
MetLife has the following waiting periods:
- Accident coverage begins at 12:00 a.m. ET the day after you purchase a policy.
- 14-day waiting period for illnesses.
- Six-month waiting period for cruciate ligament issues.
MetLife does not have any upper age limits for purchasing a pet insurance policy. Some insurers have limits (such as age 14) to buy a new policy.
Company | Accident waiting period | Illness waiting period | Special waiting period |
---|---|---|---|
3 days
|
14 days
|
6 months for cruciate ligament conditions
|
|
Begins at 12:01 a.m. ET the day after you purchase your plan
|
14 days
|
6 months for orthopedic conditions (can be waived with an orthopedic exam)
|
|
Begins at 12:01 a.m. ET the day after you purchase your plan
|
14 days
|
6 months for orthopedic conditions (can be waived with an orthopedic exam)
|
|
MetLife
|
Begins at 12:00 a.m. ET the day after you purchase your plan
|
14 days
|
6 months for cruciate ligament issues
|
How Much Does Pet Insurance from MetLife Cost?
MetLife pet insurance costs an average of $47 per month for dogs and $26 per month for cats, according to a our analysis of pet insurance costs. That’s for a policy with $5,000 of annual coverage, a $250 deductible and 80% reimbursement level. A policy with $10,000 of annual coverage, a $250 deductible and 80% reimbursement level costs an average of $63 for a dog and $32 for a cat.
MetLife Price Comparison for Dogs
Dog breed | Average cost per month for puppies age 3 months | Average cost per month for dogs age 3 years |
---|---|---|
Beagle
|
$40
|
$40
|
Bulldog
|
$114
|
$114
|
Dachshund
|
$41
|
$41
|
French bulldog
|
$76
|
$76
|
German shepherd
|
$58
|
$58
|
Golden retriever
|
$67
|
$67
|
Labrador retriever
|
$61
|
$61
|
Mixed breed (large)
|
$63
|
$63
|
Mixed breed (medium)
|
$50
|
$50
|
Mixed breed (small)
|
$46
|
$46
|
Poodle
|
$52
|
$52
|
Rottweiler
|
$71
|
$71
|
MetLife Pet Price Comparison for Cats
Cat breed | Average cost per month for kittens age 3 months | Average cost per month for cats age 3 years |
---|---|---|
Abyssinian
|
$29
|
$29
|
Bengal
|
$29
|
$29
|
Bombay
|
$29
|
$29
|
British shorthair
|
$29
|
$29
|
Exotic shorthair
|
$29
|
$29
|
Maine coon
|
$40
|
$41
|
Mixed breed
|
$27
|
$27
|
Persian
|
$40
|
$41
|
Ragdoll
|
$40
|
$41
|
Siamese
|
$40
|
$41
|
MetLife Costs vs. Other Top Insurers
Source: Forbes Advisor research. Costs are based on unlimited annual coverage ($15,000 for Fetch, $100,000 for Lemonade and $10,000 for MetLife) with a $250 deductible and 80% reimbursement level for dogs and cats, ages 3 months, 2 years, 5 years and 7 years.
MetLife Pet Insurance Availability
MetLife pet insurance is available in all 50 states.
MetLife Pet Insurance Claims
You can file a MetLife pet insurance claim:
- Online: MyPets login
- App: You can download the MetLife mobile app from Google Play or the Apple App Store.
- Email: pet_submit_claim@metlife.com
- Fax: (877) 281-3348
- Text: (317) 820-2275
- Mail: 400 Missouri Ave, Suite 105, Jeffersonville, IN 47130
Customers must file a MetLife pet insurance claim within 90 days of the treatment or invoice date. You will need to provide:
- Completed and signed claim form.
- Veterinary medical records from the incident (SOAP notes).
- Itemized invoice.
MetLife vs. Pets Best
Rating and coverage details | MetLife pet insurance | Pets Best pet insurance |
---|---|---|
Forbes Advisor rating
|
N/A
|
![]() |
Average monthly cost for a dog with unlimited annual coverage ($10,000 annual limit for MetLife), a $250 deductible and 80% reimbursement
|
$47
|
$48
|
Deductible choices
|
$50, $100, $250, $500
|
$50, $100, $200, $250, $500, $1,000
|
Optional wellness plan available?
|
Yes
|
Yes
|
24/7 vet helpline available?
|
Yes
|
Yes
|
MetLife vs. Embrace
Rating and coverage details | MetLife pet insurance | Embrace pet insurance |
---|---|---|
Forbes Advisor rating
|
N/A
|
![]() |
Average monthly cost for a dog with unlimited annual coverage ($10,000 annual limit for MetLife), a $250 deductible and 80% reimbursement
|
$47
|
$76
|
Deductible choices
|
$50, $100, $250, $500
|
$100, $250, $500, $750, $1,000
|
Optional wellness plan available?
|
Yes
|
Yes
|
24/7 vet helpline available?
|
Yes
|
Yes
|
MetLife vs. Paw Protect
Rating and coverage details | MetLife pet insurance | Paw Protect pet insurance |
---|---|---|
Forbes Advisor rating
|
N/A
|
![]() |
Average monthly cost for a dog with unlimited annual coverage ($10,000 annual limit for MetLife), a $250 deductible and 80% reimbursement
|
$47
|
$77
|
Deductible choices
|
$50, $100, $250, $500
|
$100, $250, $500
|
Optional wellness plan available?
|
Yes
|
Yes
|
24/7 vet helpline available?
|
Yes
|
Yes
|
More About MetLife Pet Insurance
MetLife got its start in 1864 by selling insurance to sailors and soldiers serving in the Civil War for wartime-related disabilities. Headquartered in New York City, MetLife now sells insurance in 40 countries.
In 2021, MetLife expanded its insurance offerings to pet insurance, underwritten by Independence American Insurance Co. (IAIC) and Metropolitan General Insurance Co. (MetGen).
MetLife Pet Insurance Frequently Asked Questions
Does MetLife pet insurance work with any vet?
Yes, you can make a claim on MetLife pet insurance for bills from any licensed veterinarian in the U.S. That includes emergency clinics and specialists.
Can I add multiple pets to a MetLife pet insurance policy?
Yes, multipet insurance through MetLife allows you to cover up to three pets on a single policy with one annual deductible per policy. Most insurers require you to buy separate policies for each pet you insure.
MetLife offers a multi-policy discount if you insure more than one pet: 5% for insuring two pets and 10% for insuring three or more pets.
Does MetLife pet insurance cover dental care?
Yes, a MetLife policy includes pet dental insurance for dental accidents (like broken teeth) and dental illnesses (like stomatitis).
Does MetLife pet insurance cover spaying and neutering?
MetLife pet insurance offers an optional preventative care plan that covers spaying and neutering. This plan costs extra, but it also covers other wellness expenses such as vaccinations, teeth cleaning, behavior training, and parasite, heartworm, and lyme prevention.
How can I reach MetLife’s customer service?
You can contact MetLife customer support via:
- Phone: (855) 783-0797
- Fax: (877) 281-3348
- Email: pet_info@metlife.com
- Mail: 400 Missouri Avenue, Jefferson, IN 47130
How do I cancel MetLife pet insurance?
You can cancel a MetLife pet insurance policy by:
- Phone: (855) 270-7387
- Email: pet_info@metlife.com
- Fax: (877) 281-3348
- Mail: 400 Missouri Ave., Jeffersonville, IN 47130