EDIT: I should note in the section where I mention my headset being on the latest firmware it came out of the box that way when I attempted to update the USB receiver and headset they were already on the latest firmware so perhaps the headset previously had issues and Razer fixed them with firmware and started shipping the headset that way.TL;DRPros:Excellent package experience.USBC.Bluetooth.Custom audio/mic EQs on the headset itself.70 hour battery life.The best sounding mic I’ve ever used on a gaming headset period.Cons:Still have to use Razer Synapse for tuning and firmware updates and can’t be done via mobile or Mac.No 3.5mm connection.No Xbox compatibility (though I still blame Microsoft for this).The Razer BlackShark V2 Pro (2023) really should have just been the Razer BlaclShark V3 Pro. This headset improves on the 2020 BlackShark V2 Pro in just about every way (except for one). The headset has the same great sound as the 2020 model which to my taste is okay but needs to be adjusted for a more neutral natural sound as well as being identical in design save for some swapped button placement and a sadly removed port. Also Razer’s package experience is still amazing the headset comes very nicely packed in dense plush foam so that it won’t get damaged in shipping. After that the similarities end the improvements start coming and they just don’t stop.The 2023 model finally ditches the antiquated micro-USB port for a USBC connector that alone makes the headset worth it to me personally but Razer kept going the headset now supports Bluetooth for wireless audio outside of Razer’s 2.4Ghz Hyperspeed USB connection. Allowing you to pair the device with things like your phone, TV, Tablet, Streaming boxes and so much more.Razer has also decided to allow you to save EQs and presets to the headset itself which is great for people who want to use this headset on console but would maybe like to use some of the specific esports presets or their own custom EQ.Razer also significantly improved the battery life going from 24 hours on the 2020 model to a whopping 70 hours on the 2023 model.Then there’s the mic I don’t know what wizardry Razer is pulling but between the hardware and the processing on the headset itself it is one of the best sounding mics I have ever heard on a gaming headset beating out some USB mics I’ve tested.Now I have heard some people out of the box have had issues with their headsets not saving settings or EQs and tuning not sounding right or having a static feedback when using the headset on discord but with my headset on the latest firmware I have yet to run into an software issues. I also saw one review here that claimed the headset isn’t compatible which Switch and that it (the headset) was false advertising but I can confirm docked the headset works via the 2.4 usb dongle but honestly just pair the headset via Bluetooth and then it works perfectly in docked or handheld mode.This brings me to the faults I have with the headset for better or worse you’re still beholden to Razer Synapse for tuning and adjustments and you still can’t do any of this via the mobile app which means a PC is required which is super frustrating if the out of the box sound isn’t to your liking or if you need to update the firmware and own a Mac. Razer make a Mac specific app and allow wireless updating and tuning via the mobile app it’s 2023 not everyone wants to be tethered to their PC.Secondly while this doesn’t bother me the headset should support simultaneous audio over Bluetooth and 2.4Ghz and while we’re on missing features probably my biggest gripe is the removal of the 3.5mm connection. Look I get it, in 2023 a lot of devices don’t have 3.5 anymore and I have moved on but I liked having it as an option and to see it removed is really frustrating especially when some of the competition who had skipped having a 3.5 before on their wireless offerings like Logitech are now offering a 3.5 connection and Razer isn’t. This also means unless Razer makes a specific Xbox version this headset is a no go for Xbox users without a Bluetooth adapter and then you still can’t use the mic. Though I still think Microsoft should get off their high horse and just allow USB audio like the PC (which Windows is Microsoft’s software), PlayStation and Switch do.With all that being said I loved the 2020 model and the 2023 model is no exception it fixes every gripe I had with the previous version and does it all at a great price point. It’s not perfect but what is. Either way this is my headset of choice and I will continue to use a BlackShark headset for the foreseeable future.