Sona (getsona.com)

We are excited to announce the appointment of Anne Crawford as our Chief Operating Officer! 🎉 Anne has been an integral part of the team since the beginning of Sona and it is our great pleasure to see her move from Chief of Staff to Chief Operating Officer. 📣 "I’ve had the pleasure of working with Anne for a decade and have been impressed by her growth year after year. Anne is the secret glue at Sona and we’re all incredibly excited about her officially joining the executive bench as COO and leading our complex Operations," said Steffen Wulff Petersen, CEO and co-founder. As for Anne's vision for the future of Sona, her goal is clear: "Across the Sona team we have a built a strong service-led culture that sits at the core of everything we do. It's a company trait I'm really proud of and I couldn't be more excited to take the lead on further extending our ability to deliver WFM solutions that drive positive change for frontline teams - whilst giving our customers a service that is worth shouting about." 💚

Sona is excited to be supporting the Peach 20/20 Leaders Summit and Hero & Icon Awards! 🚀

📣 𝗡𝗘𝗪 𝗪𝗲𝗯𝗶𝗻𝗮𝗿: 𝗗𝗲𝗺𝘆𝘀𝘁𝗶𝗳𝘆𝗶𝗻𝗴 𝗔𝗜 - 𝗛𝗼𝘄 𝗱𝗼𝗲𝘀 𝗻𝗲𝘅𝘁-𝗴𝗲𝗻𝗲𝗿𝗮𝘁𝗶𝗼𝗻 𝗳𝗼𝗿𝗲𝗰𝗮𝘀𝘁𝗶𝗻𝗴 𝘄𝗼𝗿𝗸 𝗳𝗼𝗿 𝗹𝗮𝗿𝗴𝗲 𝗛𝗼𝘀𝗽𝗶𝘁𝗮𝗹𝗶𝘁𝘆 𝗼𝗽𝗲𝗿𝗮𝘁𝗼𝗿𝘀? 📣 🗓️ 𝗧𝘂𝗲𝘀𝗱𝗮𝘆, 𝟮𝟬𝘁𝗵 𝗔𝘂𝗴𝘂𝘀𝘁 🕒 𝟭𝟮𝗽𝗺 𝗚𝗠𝗧 AI isn't a novelty in the Hospitality sector, but the recent technological leap in generative AI translates as a new opportunity for leaders to drive revenue. Tailored to decision makers and senior executives in Operations, Finance, and HR, our panel will discuss: 💰 The revenue potential of labour productivity engines built on next-gen technology 📈 What makes next-generation forecasting different from past iterations 📝 The practical steps of deploying these solutions Join foremost Labour Productivity expert Karina Coen, machine learning and AI engineer, Harry S., and commercial expert Nathan Key to discuss the latest, meet other Hospitality leaders and stay ahead of the AI conversation! ➡️ 𝗦𝗲𝗰𝘂𝗿𝗲 𝘆𝗼𝘂𝗿 𝘀𝗽𝗼𝘁 𝗵𝗲𝗿𝗲: https://hubs.la/Q02F--Py0

✨ Congratulations to Helle Jensen from Hotel Covent Garden for being named Manager of the year at the Cateys 2024 awards! Sona was honoured to support Helle's long-standing contribution to the Hospitality sector by sponsoring the Manager of the Year award at the Cateys. 🌟 We were also excited to see Sona partners such as Gleneagles, Exclusive Collection, and Ennismore receive their due recognitions as Best Employer, Most Sustainable Business, and the International Outstanding Achievement, respectively, for Sharan Pasricha's visionary contribution. The Caterer editor James Stagg said: “It has been incredibly special to welcome the industry’s finest operators back to Grosvenor House once again. This year’s winners showcase the drive and determination of hospitality. Whether operators are rowing 3,000 miles across the Atlantic, speaking out about the sector’s challenges or training the next generation, we’re proud to celebrate all their achievements." 🚀

📣 𝗕𝗿𝗮𝗻𝗱 𝗻𝗲𝘄 𝗿𝗲𝘀𝗼𝘂𝗿𝗰𝗲 𝗳𝗼𝗿 𝗛𝗼𝘁𝗲𝗹 𝗹𝗲𝗮𝗱𝗲𝗿𝘀! 📣 Designed specifically to provide clear metrics to track progress and make informed decisions within Hotel groups, the KPI Cheat Sheet covers three main areas for leadership teams: 👏 Workforce development 📈 Financial and operational performance ❣️ Guest experience ➡️ 𝗗𝗶𝘀𝗰𝗼𝘃𝗲𝗿 𝟮𝟬𝟮𝟱'𝘀 𝗞𝗣𝗜𝘀 𝗵𝗲𝗿𝗲: https://hubs.la/Q02FmnzW0

📣 𝗦𝗼𝗻𝗮 𝗮𝗻𝗱 𝗙𝗼𝘂𝗻𝗱 𝗯𝘆 𝗟𝗼𝘁𝘁𝗶𝗲 𝗽𝗿𝗲𝘀𝗲𝗻𝘁: 𝗛𝗼𝘄 𝘁𝗼 𝗶𝗻𝘃𝗲𝘀𝘁 𝗶𝗻 𝗦𝗼𝗰𝗶𝗮𝗹 𝗖𝗮𝗿𝗲 𝘀𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀 𝘁𝗵𝗮𝘁 𝗽𝗮𝘆 𝗳𝗼𝗿 𝘁𝗵𝗲𝗺𝘀𝗲𝗹𝘃𝗲𝘀. 📣 📅 𝗪𝗲𝗱𝗻𝗲𝘀𝗱𝗮𝘆, 𝟮𝟰𝘁𝗵 𝗼𝗳 𝗝𝘂𝗹𝘆 ⏰ 𝟭𝟮𝗣𝗠 (𝗚𝗠𝗧) Join Chris Donnelly (co-founder at Found by Lottie), Hayley Horwood (Social Care expert at Sona (getsona.com)) and Nick Swash (Deputy CEO at Yorkshire Care Group Limited) as they discuss: 📌 Pre-implementation steps that help identify reliable solutions 📈 The expenses you can win back and when to plan for these savings 📝 Implementation steps that can maximise ROI As an attendee, you'll also get access to the chat box, where you can ask questions of other Care professionals, interact with the speakers, and more! ➡️ 𝗦𝗲𝗰𝘂𝗿𝗲 𝘆𝗼𝘂𝗿 𝘀𝗽𝗼𝘁 𝗵𝗲𝗿𝗲: https://hubs.la/Q02Ff2FL0

✨ 𝗣𝗔𝗨𝗟 𝗶𝘀 𝗼𝗳𝗳𝗶𝗰𝗶𝗮𝗹𝗹𝘆 𝗼𝗻-𝘁𝗿𝗮𝗰𝗸 𝘁𝗼 𝗶𝗺𝗽𝗹𝗲𝗺𝗲𝗻𝘁 𝘁𝗵𝗲𝗶𝗿 𝗻𝗲𝘄 𝗦𝗰𝗵𝗲𝗱𝘂𝗹𝗶𝗻𝗴, 𝗛𝗥, 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀, 𝗮𝗻𝗱 𝗣𝗮𝘆𝗿𝗼𝗹𝗹 𝘀𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀! ✨ We are very excited to announce that Paul UK Ltd is getting ready to start implementing Sona’s end-to-end workforce management solution. PAUL is a family company built upon a foundation of time-honoured production methods passed down for five generations. Best known for their traditional French pastries and bread, PAUL places excellence at the heart of everything they do. 💚 When asked what is their vision for the future and why they chose Sona as a partner, Dawn Humphries, Head of HR & Training at PAUL answered: "Our decision to choose Sona was made easy for us once we explored the features and met with the team. It was the most effective solution we found that had the answers to the challenges that we are facing with the needs of today’s workforce. It is integrated with most of our other HR platforms which will reduce the amount of admin and human intervention that we have currently. Based on all the help and support received during our initial discussions, I can only be excited for the journey that is to come. Our teams are enthused about the time that they will get back for all the great stuff like engagement and team development." 🚀 Suffice to say, we couldn't be happier hearing that. We look forward to supporting the PAUL team on their digitisation journey, so they can focus on helping their teams and delivering the exceptional service they're known for. 🥐

📌 𝗛𝗼𝘄 𝗹𝗼𝗻𝗴 𝗱𝗼𝗲𝘀 𝗶𝘁 𝘁𝗮𝗸𝗲 𝘁𝗼 𝗯𝗿𝗲𝗮𝗸-𝗲𝘃𝗲𝗻 𝘄𝗵𝗲𝗻 𝘆𝗼𝘂 𝗯𝘂𝘆 𝗪𝗙𝗠 𝗼𝗿 𝗖𝗥𝗠 𝘀𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀? Our newest report is here, in partnership with Found by Lottie: 𝗛𝗼𝘄 𝘁𝗼 𝗶𝗻𝘃𝗲𝘀𝘁 𝗶𝗻 𝗦𝗼𝗰𝗶𝗮𝗹 𝗖𝗮𝗿𝗲 𝘀𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀 𝘁𝗵𝗮𝘁 𝗽𝗮𝘆 𝗳𝗼𝗿 𝘁𝗵𝗲𝗺𝘀𝗲𝗹𝘃𝗲𝘀. Grab your copy to uncover: 💳 How much you can expect a WFM and CRM solutions to cost 📈 Which costs you can expect to save and when to expect those savings 📌 Practical implementation steps that maximise ROI Download the report below to learn more! ⬇️ https://hubs.la/Q02Cd_wq0

Harry S. will be documenting his journey developing AI and Machine Learning capabilities at Sona! 🚀 #AI #MachineLearning

✨ 𝗧𝗵𝗲 𝗦𝗼𝗻𝗮 𝘁𝗲𝗮𝗺 𝘀𝗽𝗲𝗻𝘁 𝗮 𝗳𝗮𝗻𝘁𝗮𝘀𝘁𝗶𝗰 𝗱𝗮𝘆 𝗮𝘁 𝗬𝗼𝗿𝗸𝘀𝗵𝗶𝗿𝗲 𝗖𝗮𝗿𝗲 𝗚𝗿𝗼𝘂𝗽'𝘀 𝗵𝗲𝗮𝗱𝗾𝘂𝗮𝗿���𝗲𝗿𝘀. 🙏 We are grateful to Angela Fletcher, Nick Swash, Lucy Fletcher, Claire Bunker, Cassie Vasey, Liz Clarke, and Emily O’Callaghan for welcoming us into their beautifully refurbished office in Scarborough, North Yorkshire. 💚 We met many amazing team members from every level of the organisation and saw how much of a difference Yorkshire Care Group Limited has made in their lives, as well as the lives of the people they support. 🤝 We learned about their culture of #WorkingTogether and how inspiring it has been for staff members, encouraging them to communicate, grow in their careers, and embrace change. 🚀 The exceptional growth Yorkshire Care Group has experienced in the last 18 months comes as no surprise at all. We are incredibly grateful they chose Sona to support this journey, and we look forward to releasing this exciting customer story soon. PS: We also found the most well-stocked snack bar we've ever seen and were treated to all the Yorkshire tea we could handle - clearly a recipe for success. 🍵