Known problematic GPUs (please report crashes here!) :: KINGDOM HEARTS -HD 1.5+2.5 ReMIX- General Discussions

KINGDOM HEARTS -HD 1.5+2.5 ReMIX-

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KINGDOM HEARTS -HD 1.5+2.5 ReMIX- > General Discussions > Topic Details

GillianMC Jun 21 @ 10:47am

Known problematic GPUs (please report crashes here!)

So, I'm tired of seeing people completely confused about what GPUs crash and what don't. I'll attempt to compile a list of which GPUs do to hopefully see some correlation. Won't be possible without your help however - so please comment to help out (and if you see your GPU on the list while *not* having crashes, also let me know including the games you played). I also refer to this page.

If you want to report crashes, please list the following in comments:

GPU name (extra: GPU die and brand, you can see it via GPU-Z)
Laptop or Desktop (extra: if on laptop, specify if your specific laptop has a Mobile or Desktop version GPU, you can see it via GPU-Z - if nothing is next to the name it's desktop)
CPU name (probably irrelevant but just in case)
Which game (people most often report crashes in KH2 and BBS)
Replication conditions

Also, just in-case, make sure your drivers are up-to-date.

RDNA3 GPUs

Please don't report these GPUs - it's 100% confirmed they're all problematic with this game.

RX 7600 (S, M, XT)
RX 7700 (S, XT)
RX 7800 XT
RX 7900 (M, GRE, XT, XTX)
Radeon 740M
Radeon 760M
Radeon 780M
Ryzen Z1
Ryzen Z1 Extreme (Legion Go, Rog Ally)

Replication conditions:

Randomly, can be caused by remotely anything within 5 minutes.

Acknowledged: yes, by both Square and AMD

Radeon R9 280X

Replication conditions:

KH1: Random, load screens, pause screens

Acknowledged: no

Radeon RX Vega 56

Replication conditions:

KH1: Random, load screens, pause screens

Acknowledged: no

Radeon RX 580

Replication conditions:

KH1: Unaffected; KH2: Mostly unaffected, crashed once when using the moogle at Beast's Castle

Acknowledged: no

Radeon RX 5600M

Replication conditions:

KH1: Unaffected; KH2: Crashes during cutscene after you beat Twilight Thorn

Acknowledged: no

Radeon RX 6700

Replication conditions:

KH1: Random, load screens, pause screens (>3 hours of gameplay)

Acknowledged: no

GTX 960

Replication conditions:

KH1: Random, load screens, pause screens

Acknowledged: no

GTX 1050 Mobile

Replication conditions:

Pause screens, skipping cutscenes

Acknowledged: no

GTX 1050 Mobile

Replication conditions:

Load screens, pause screens

Acknowledged: no

GTX 1650 Mobile

Replication conditions:

Pause screens, randomly during combat

Acknowledged: no

GTX 1650

Replication conditions:

User 1: Load screens, pause screens
User 2: KH1: Walking over the save point in Aladdin's house

Acknowledged: no

GTX 1660ti

Replication conditions:

KH1: Right before the first save, AFK for 30 minutes in traverse town, once when opening the gummi ship menu

Acknowledged: no

RTX 2050

Replication conditions:

Randomly in the middle of combat

Acknowledged: no

RTX 2060

Replication conditions:

User 1: KH1: Random
User 2: Unaffected

Acknowledged: no

RTX 2070

Replication conditions:

User 1: KH1: Six during load screens, one when I stepped onto the saving point, three during combat and two random just walking around
User 2: Unaffected

Acknowledged: no

RTX 2070 Super

Replication conditions:

User 1: Unknown
User 2: Unaffected
User 3: KH1: After 1.5-2 hours, randomly during cutscenes or load screens, potentially after bosses.

Acknowledged: no

RTX 2080ti

Replication conditions:

Pause screens (after 1-2 hours of gameplay)

Acknowledged: no

RTX 3050

Replication conditions:

User 1: Load screens, pause screens
User 2: Pause screens after hours of gameplay

Acknowledged: no

RTX 3060 Mobile

Replication conditions:

User 1: Unknown
User 2: KH1: Random, during load screens (additional remark: mainly happens before "big attacks" with lots of light)
User 3: KH1: Randomly during combat, load screens
User 4: Load screens, skipping cutscenes

Acknowledged: no

RTX 3060ti

Replication conditions:

KH1: Pause screens

Acknowledged: no

RTX 3070

Replication conditions:

User 1: Load screens, pause screens
User 2: Unknown
User 3: KH1: Unaffected (60 FPS)
User 4: Unaffected (60 FPS)

Acknowledged: no

RTX 3070ti

Replication conditions:

User 1: Random (after 1-2 hours)
User 2: KH1: Game crashed when trying to enter the accessory shop, doesn't open anymore

Acknowledged: no

RTX 3080

Replication conditions:

User 1: KH1: Randomly during combat, load screens
User 2: Unknown
User 3: KH1: Randomly during load screens
User 4: KH1: Trying to drink the bottle in the Wonderland
User 5: BBS: Randomly hangs and crashes.
User 6: KH1: One crash during leon and yuffie fight, another crash after Ursula's fight going towards the sunken ship.
User 7: KH1: Unaffected

Acknowledged: no

RTX 3090

Replication conditions:

KH2: After every cutscene, the game randomly crashes.

Acknowledged: no

RTX 4050 Mobile

Replication conditions:

KH1: After 1-1.5 hours, crashes after a cutscene or during load screens; KH2: Randomly, during cutscenes, during load screens

Acknowledged: no

RTX 4050

Replication conditions:

KH1: When the 2nd day started, right before darkside, in the accessory shop, same place but trying to save, in the wonderland after the cutscene with Alice

Acknowledged: no

RTX 4060ti

Replication conditions:

Randomly every 5-25 minutes

Acknowledged: no

RTX 4070

Replication conditions:

Pause screens

Acknowledged: no

RTX 4070ti

Replication conditions:

User 1: Unknown
User 2: Randomly after 1 hour of gameplay, sometimes during load screens or pause screens
User 3: Randomly after 1 hour of gameplay, sometimes during load screens or pause screens. Broken menu textures after 10 minutes of gameplay.
User 4: KH1: Pushing Pooh out of Rabbit's hole crasheed GPU (lol). Random crashes during combat in Halloween Town Square and during Ursula's fight

Acknowledged: no

RTX 4080

Replication conditions:

User 1: Unknown
User 2: KH1: Random. Replicable conditions: right after introductory cutscene in Deep Jungle, a pause menu right after finishing the Pegasus cap without going to another world

Acknowledged: no

RTX 4090

Replication conditions:

User 1: Unknown
User 2: >60 FPS or when alt-tabbing

Acknowledged: no

Unknown conditions

Following issues don't seem to be specific to any GPU.

Replication conditions:

Random crashes when alt-tabbing
High framerate

Acknowledged: no

Please don’t comment workarounds such as “use a launch option to enforce directx11”, “set resolution to 720p” or “set framerate lock to 30/60 FPS”. Those are not solutions, and some are pure placebo.

General consensus: game is unplayable on RDNA3 GPUs, most RTX and select GTX GPUs crash during load screens or opening pause menus.

Potential cause: memory leaks?

If you are affected by this to the point of not being able to play the game, please refund the games and wait for a potential patch (which may not even happen). I also encourage others to leave a bad review making others aware of these issues before buying the game until Square fixes them. You can also take a look at my full list of this port’s issues.

Last edited by GillianMC; Jul 1 @ 6:36am

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Showing 1-15 of 98 comments

Iron Maiden Jun 21 @ 10:54am

RTX 4090 as well. Also Intel have said there is a issue their end with games crashing on intel cpu' 13th gen up.

https://www.pcspecialist.co.uk/forums/threads/intel-cpus-crashing-in-games.96599/

https://www.pcgamesn.com/intel/cpu-game-crashes-update

Last edited by Iron Maiden; Jun 21 @ 10:56am

mandaneator has KINGDOM HEARTS -HD 1.5+2.5 ReMIX-

Jun 21 @ 10:55am

Rx 7600 XT tried to force dx11, 720 resolution whit 60 fps cap, tried the jack sparrow version and i have the same experience in kingdom hearts 1 and 2 as soon as i have roughtly 2-5 minutes of gameplay it crash in every test i did, no matter version, resolution etc, it seems to be a dx12 problem, kingdom hearts 3 and 0.2 have no problems whit my gpu

[FoD*]kileemoore123 Jun 21 @ 10:58am

Give up man its been 3 years its not getting fixed get tht refund bro

Ꝙ Ghosthunter Ꝙ has KINGDOM HEARTS -HD 1.5+2.5 ReMIX-

Jun 21 @ 5:00pm

Originally posted by FoD*kileemoore123:
Give up man its been 3 years its not getting fixed get tht refund bro

The massive amount of refund or missed sales due to such bugs is MASSIVE on Steam compared to Epic Game Store that has no real review system.

GTX4090
Even crash with i7-12700 so the 13 and 14th causng the crash isn't true
Usually on FPS higher than 60
OR
When alt-tabbing

BlazingSandwich has KINGDOM HEARTS -HD 1.5+2.5 ReMIX-

Jun 21 @ 5:14pm

Can def confirm for the 3060 mobile. I am in Hades cup atm and I have to lose intentionally every 10 rounds if it even lasts that long. I usually get about an hour. While I was getting the standard crashes in the beginning (walking in doors, just over time, etc) I have noticed that lately the crashes come up mostly when "big attacks" happen. Think Leon doing his Mega Sword and the slam move, or Melificent's meteor attack. This is when it tends to happen the most, but sometimes it just any light related attack, even happened with a gargoyle launching his mouth flame attack.

.Blade.

Jun 21 @ 6:03pm

Yeah I have an RTX 2080TI, I'm getting the pause screen crash it's usually after about an hour or two of play before it crashes, there's nothing that I can consistently point to that would cause it either because the time and place vary so much that it seems completely random.
It's workable, I'd just have to be cognizant of that fact a crash might be coming after about an hour and save before it happens but it's far from desirable and makes me not want to play.

Everybody do the flop has KINGDOM HEARTS -HD 1.5+2.5 ReMIX-

Jun 21 @ 6:54pm

GTX 1070 has issues with controllers not working properly. Right stick won't work.

Cory Jun 21 @ 7:37pm

Most of this data is anecdotal at best. The only chips that I have seen with verifiable issues are RDNA 3.

AmBaTuCam

Jun 21 @ 9:02pm

Radeon 780M on legion Go

Nico

Jun 21 @ 9:32pm

i'm on an rtx 3070 ti, and the crashing seems to be random. maybe about an hour or two in. it's doesn't seem to be replicatable because once it crashes. one of the worst offenders was literally after beating the final boss. but i'll boot it up and play as normal and will not see the crash again in the same spot. it'll usually crash at a different.

#10

MutedTrail has KINGDOM HEARTS -HD 1.5+2.5 ReMIX-

Jun 21 @ 9:33pm

Windows 11
FX Speedster SWFT210 Radeon RX 7600 Graphics Card
GIGABYTE B550M DS3H AC
16ram
Ryzen 5 5600x

Game crashes in 1.5 every 5 minutes I play while also crashing when pausing or trying to save (also sometimes mutes my PC after crashing)

Last edited by MutedTrail; Jun 21 @ 9:35pm

#11

Seb | セビ

Jun 21 @ 11:45pm

radeon rx 6600
no issues whatsoever. no issues with high fps, no issues alt tabbing, no issues using msi afterburner

#12

♡moonlighteevee♡ has KINGDOM HEARTS -HD 1.5+2.5 ReMIX-

Jun 22 @ 12:06am

Laptop: Lenovo c940
Intel core i7 10th gen
Intel Iris Plus graphics

Game crashes randomly during cutscenes or when going through doorways. Tried capping at 60fps but this didn't help much. It lessened the amount of crashing but it still happens occasionally.

I've never had any crashing issues with any other game. This same laptop handles Persona 3 Reload and Genshin with no problems.

#13

JC Jun 22 @ 12:33am

7900 XTX crashes all the time and the game is unplayable unless you play with Chill on in adrenaline at specific settings, and the game is in window mode at 720p. Gross.

#14

Garlboh

Jun 22 @ 12:38am

RTX 3070, desktop for 30 hours, 100% KH1, 4k, 60fps, no crashes whatsoever.

I'd be so ♥♥♥♥♥♥♥ pissed if this game crashed for me, so I hope y'all find a fix or it gets fixed officially.

Last edited by Garlboh; Jun 22 @ 8:50pm

#15

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KINGDOM HEARTS -HD 1.5+2.5 ReMIX- > General Discussions > Topic Details

Date Posted: Jun 21 @ 10:47am

Posts: 98

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