Cync (the new name of C by GE)

4.4
61.4K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Control Cync and C by GE products with one game-changing app, powered by Savant—featuring a user-friendly home screen and navigation and a more personalized experience. It’s time to Experience Life in Cync.

What’s new?

The all-new Cync App, powered by Savant, was thoughtfully designed to give you the best smart home experience possible. The innovative features include:

Enhanced personalization:
• Add photos of your devices and rooms for easy identification and a more personal experience.
• Enjoy the dynamic home screen that changes to put your most used products at your fingertips

Dark theme option
• It’s back. Change the app interface to dark for easier viewing—especially late at night.

Our patented TrueImage technology
• Take a picture of your lights and experiment with colors and brightness from your smart phone—from a different room or away from home.

Advanced color control
• Add RGB values to match your light color with your paint or décor.
• Use the double color wheel to pinpoint the perfect color for your space.

Group devices within Rooms
• Add products to a group within a room to give you more control of your devices without creating new rooms in the app. Example: In your “Kitchen” room, separate “Island Fixtures” from “Ceiling Fan” for individual or paired control.
Improved stability and speed
• Connect to your products faster than ever before and get a much more reliable connection compared to the C by GE app.

What can you do with the new Cync App?
• Set a light schedule so you never come home to a dark house
• Change the colors or your space without painting
• Create multiple profiles and share control with more than one person at a time
• Set the perfect sleeping scene with one touch by pairing smart bulbs, smart plugs, and more.
• Add our Indoor Smart Camera to your entryway to make sure your kids got home from school safely.
• Keep your current C by GE products and connect them seamlessly with Cync products.
• With our Outdoor Smart Plug, you can turn on your outdoor holiday display with one touch from the comfort of your home.

Voice compatibility
Connect easily to Amazon Alexa or Hey Google for convenient voice control—with no hub needed.

New Cync products:
Want to build onto your smart home? Add these new products to your home and control everything through our new app.

Outdoor Smart Plug
• Extend smart control to your great outdoors. Want to activate the perfect patio with one touch? Add this all-weather product to your outdoor string lights and water features.

Indoor Smart Camera
• Keep an eye on your home from anywhere. With HD video and 2-way audio, you can keep an eye on your kids from a different room or watch your pets from work.

For more information about the new Cync App or other products, visit GELighting.com/cync

GE is a trademark of General Electric Co. Used under trademark license.
Updated on
Jul 8, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.4
58.9K reviews
Mark
June 23, 2024
This app is really bad. It constantly logs you out. Which is a huge problem for something like your lights. It doesn't sync with your browser so you have to go through and manually copy and paste the password. If it happens to be updated, again, it isn't synced with your browser so you'll probably have to use the forgot password option. People colloquially call these "smart" devices and devices without app functionality "dumb." The dumbest devices, however, are those that rely on this app.
1 person found this review helpful
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GE Lighting - A Savant Company
June 24, 2024
Hello Mark- thank you for sharing your feedback. We deeply apologize for the inconvenience this has caused. Our team would like the chance to speak with you regarding being logged out. This certainly does not align with the expected outcome we hope for our customers. Please call 1-844-302-2943 for assistance. -Cync Support
Heather Marie
June 18, 2024
Lights have worked flawlessly for years. Came home earlier this month and turned them on and they flashed and turned yellow. I had to completely resync them and now they don't adjust using the routines. I tried resetting, reinstalling and updating. Nothing makes them work correctly. I'm so disappointed. A priduct that was flawless is now a hassle. So disappointing especially from a major brand.
2 people found this review helpful
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GE Lighting - A Savant Company
June 18, 2024
Hello Heather- thank you for bringing your experience to our attention. This certainly doesn't sound right and for that we deeply apologize. We would love the chance to speak with you directly to assist. Please consider reaching out to our Support Team at 1-844-302-2943. -Cync Support
Michael Higbee
June 15, 2024
The app works fine. It's just really, really stupid having to periodically enter my email and password just to turn off my bedroom light; none of the other three smart bulb apps I use require sign-in after initial setup; this one requires it often enough to be annoying, but not often enough that I've ever remembered my login details without having to check them or reset them.
2 people found this review helpful
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GE Lighting - A Savant Company
June 17, 2024
Michael, we sincerely apologize for any frustration you have experienced. In general, the Cync app should keep you signed in unless a change is detected. Please consider contacting us at 1-844-302-2943 for assistance from a member of our team. We would be glad to help you with resolving this. -Cync Support

What's new

Minor bug fixes

App support

Phone number
+18443022943
About the developer
GE Lighting, Inc.
mathew.sommers@savant.com
1975 Noble Rd Cleveland, OH 44112 United States
+1 216-577-3214

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