Vulnerability Detected in Jetpack CRM – What You Need To Know

Published on September 14, 2021

On 11th August 2021 the team identified and confirmed a security issue in Jetpack CRM and WooCommerce Connect which could allow an unauthorised individual to view CRM invoices that weren’t associated with their own account.

The vulnerability was patched in version 4.2.4 of Jetpack CRM Core and version 2.13 of WooCommerce Connect, which were both recently released. We have no evidence that this vulnerability has been exploited, but we strongly advise you to update the extension and core CRM plugin as soon as possible.

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Posted in Security

Jetpack CRM contact page shown on a desktop computer. The Jetpack CRM and WooCommerce logos are overlaying the image.

5 Reasons Why Jetpack CRM is the Ideal WooCommerce CRM

Published on April 06, 2021

A customer relationship management tool, or CRM, is precisely what its name implies. It’s a technology system that intelligently manages and stores customer information in real time, all in one easy place, so that you and key team members can access it as needed. 

When you’re a small operation, it’s easier for you to remember the needs of individual customers and cater to them accordingly. But what happens when you grow? How will your employees know anything about who your customers are? Customer profiles are a must for any successful business, and a good CRM takes care of them.

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Posted in CRMEntrepreneursExtensions

Jetpack CRM Product Update #33 – Dec 2020

Published on January 04, 2021

These product update posts collect everything new and updated in Jetpack CRM each month. This post covers updates up to version 4.0.10 (December 2020).

We’ll skip the update video for December because we mostly fixed small issues, but watch this space for more video summary updates in 2021!

Here’s what we’ve been working on in December:

Jetpack CRM core

This month we fixed several of the more niggly bugs 🐛 which have been irritating you the most, as well as doing some tidying up and strengthening some security aspects. It’s a light month as we head into prep for the new year, including work on the API v3.0.

Jetpack CRM Changelog:

This is the full change log this month grouped by what CRM features we’ve added, improved or fixed to the core Jetpack CRM WordPress plugin.

 What’s new 

  1. New auto-log: Add an activity log to a contact when a Quote is accepted via the client portal.
  2. New hook jpcrm_quote_accepted.

 What we’ve improved 

  1. Sending Quotes via email now allows for optional attachment of quote as a PDF file, and the attachment of any associated files.
  2. Hardened the security around the updating of activity logs.
  3. Resolved a false-positive security flag in a security plugin (removed PCLZIP library).
  4. Verified WordPress 5.6 support.
  5. Hardened output of contact list records on dash.
  6. Hardened parsing of CSV files.
  7. Custom field types numeric and numeric (decimal) are now reliably sortable via list views.
  8. Code tidy: Removed legacy country-check code; removed some javascript console logs and PHP notices.

 What we’ve fixed 

  1. Resolved migration issues where Jetpack CRM is installed via wp-cli.
  2. List views with ‘Latest Contact’ column now load properly regardless of DB environment.
  3. Resolved PHP notice around quotes on contact view.
  4. Quote and Task auto-logging now working correctly.
  5. Removed duplicate title in the short description logs when creating quotes, invoices, transactions, and tasks
  6. Fixed custom fields with auto-numbers, which were previously broken when they had an empty prefix.
  7. Resolved a PHP notice for some users when they used the email tracking system.
  8. Labels now fully respect locale.

Jetpack CRM extensions

We fixed one bug in extensions this month, notably that the Mail Campaigns settings page had recently become inaccessible in some cases:

  • v2.2.1 of Mail Campaigns:
    • Settings inaccessible in CRM 4.0.9 and 4.0.10.

Posted in Product Updates

Terms of Service change

Published on December 03, 2020

Jetpack CRM is owned by Automattic, the company that makes the Jetpack plugin and WordPress.com. As of January 1, 2021, Jetpack CRM will be covered by the same Terms of Service and Privacy Policy Jetpack uses.

We’re retiring the separate Terms & Conditions and Privacy Policy for Jetpack CRM to keep things straight forward across all of Automattic’s sites and services and wanted to let you know ahead of the switch in case you’re interested in what changes and why. You can read the updated Terms here and the updated Privacy Policy here. 

These changes will take effect on January 1, 2021. If you continue to use our services on or after that date, you acknowledge that your use will be subject to our new Terms of Service and our new Privacy Policy.

Posted in Announcements